8/10 Very good
23 December 2024
Beautiful Christmas decorations throughout the hotel lobby. I was disappointed my reservation to have a Chalet on the rooftop was not honored. The cabana we were given instead was super cold. I changed my reservation from 4 to 6:45 because thats the time I was given for a Chalet. I would have kept the 4pm time while the sun was out had I known I would be in the cold air. Crystal was the manager who switched up when I visited the roof on Friday. Shatara, the server assigned to our cabana was wonderful and provided superior service, but she couldn't make up for the cold.
Bridgett
Bridgett, 2-night trip
Verified Hotels.com guest review