Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants, near Piazzale Roma

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Lobby lounge
View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • In-room childcare
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
  • Front desk safe
  • Snack bar/deli
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$142
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

Classic Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Superior Double or Twin Room, Canal View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, Patio

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Queen Superior

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 4 min walk - 0.4 km
  • Grand Canal - 4 min walk - 0.4 km
  • Port of Venice - 13 min walk - 1.1 km
  • Tronchetto Waterbus Stop - 13 min walk - 1.1 km
  • Rialto Bridge - 18 min walk - 1.5 km

Getting around

  • Marco Polo Airport (VCE) - 19 min drive
  • Venice Santa Lucia Station - 4 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venezia Ferryport Station - 18 min walk
  • Venezia Tronchetto Station - 19 min walk

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a five-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can visit La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorised)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Cupola – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no on-site parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun with activities such as hiking, parasailing and snorkelling, and practise your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is located on the waterfront in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travellers say that the hotel is in a great location.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

I would like a partial refund. On my last night, the hotel lost electricity. I had no heat, and had an emergency spotlight go on all night that was pointed directly at the bed. I did not sleep all night. Also didn’t have water or phone. Couldn’t charge my cell phone. It was unpleasant to say the least. Also the walls are paper thin. Any noise from the street or neighboring rooms woke me up.
Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Review on stay at Carlton on the Grand Canal
Beautiful place & personnel is very helpful
Maria Recanita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Our stay was ok. There was water dripping from the ceiling leaving a puddle of water on the floor. There was only one towel in the room. We rang for another towel to be brought to our room which took around 40min and several calls to reception. We even offered to get it ourselves. However it was clean and the bed was very comfortable.
Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok
The first room did not have a window. It was dark and oppressive and I felt very claustrophobic. Luckily we changed to much brighter room without the heavy wallpaper and opening windows!!!!’
val, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
We love the location of the property, right along the Grand Canal. What we didn’t like was the room and lack of comfort. After walking for hours we wanted an A/C cooled room with comfortable beds and pillows. The pillows were too thin and soft. The bed was also too soft and would shift on the frame. I don’t mind the “old” look but I do mind it not being kept up. I love the charm of it but it could be better. The A/C would blow warm air and there wasn’t proper ventilation. We had to leave the door open and the window open for fresh air. Other than that, I would recommend this hotel for the location and the staff was super friendly and helpful. Which I think most will not find at other properties. If you’re American, this is probably the best place to stay that’s budget friendly.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mano, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Place to Stay but bring Bug Spray
Very unique place to stay! The restaurant and the roof top bar are both fantastic! We were there in October and it was pretty nice outside most days and the air conditioning seemed to be turned off for the building. Which wasn't a huge deal as we just opened our balancy doors. This wouldn't have been a huge deal except the mosquitoes. I now have about 20 bites unfortunately which puts a downer on the rest of our trip.
Danielle, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A horrible experience. They haven’t got a clue.
This was probably the worst experience of my 30 year career as a travel photographer. The room still gives me nightmares. No heating or air conditioner. They said it was in between seasons. Had to sleep with the window open and no eye mask, ear plugs or sleeping pill could help to get a decent sleep. No coffee, no tea, no water just 2 miserable plastic cups. A 4 star room that was 1 star at best. I would suggest the manager/ owner see what hoteliers in the 21st century are like. Go to Tokyo, Singapore or Dubai. What a dump of a room. I wouldn’t put my dog up there. Avoid at all costs
peter, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Service very poor not friendly no coffee in room and not available till 7 am at 4 dollars a cup no ac even though it says it at booking shower old style with shower curtain
Dave, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and lovely room decor. The food was e cellent and the staff were extremely polite and helpful !
AnneMarie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, room, elegant.
Jose Luis, 1-night trip
Verified Expedia guest review

8/10 Very good

There is a nice little street bar not too far down the stretch. we enjoyed late night drinks many times! Going back for sure
Deneisha Shavonna Tenile, 5-night trip
Verified Expedia guest review

6/10 Good

The property was a reasonable standard (but not of four star quality) the staff presented as not wanting to be there.
Darren, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great old hotel with traditional decor.
Lori, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a really nice property, classic style. Great buffet breakfast, I would add this to your reservation. Easy location.
Adriane, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

8/10 Very good

AZEEM, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alyssa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Italian Hotel. Our room was done in old Italian style. It had a built in closets (3) plenty of room to hang and store items. The hotel and many outdoor seating areas. There is a lovely rooftop bar/restaurant. Dinner was delicious and the view was wonderful! The front desk will help you with any of your needs. Please note that if you have difficulty with stairs ask for a 1st floor room.
Deborah J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bharath, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a room for 1 night only, room was very comfortable with a great shower, window had shutters which didn’t open very far but we looked out onto another roof so we weren’t too bothered about having the shutters open, fantastic location for bars and transport. Reception staff were very helpful.
Laura, 1-night romance trip
Verified Expedia guest review

2/10 Poor

They forgot one of our bags had to come back from crusie ship so instead of $85.00 for trip it was now $200.00. THEY SAID EVEDRYHTING WAS LAODED IT WAS NOT. Otherwise nice facility and staff.
Lous, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Anthony, 2-night trip
Verified Hotels.com guest review