Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
Puebla–Cholula Tourist Train Terminal - 20 min walk
Restaurants
Fonda la Mexicana - 2 min walk
Tacos Tony - 3 min walk
Antojitos Tomy - 2 min walk
La Pasita 2 - 2 min walk
Taquitos Puebla - 1 min walk
About this property
Hotel Diana
When you stay at Hotel Diana, you'll be in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free off-site parking within 328 ft
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.
Fees & policies
Optional extras
Laundry facilities are available for an extra charge of MXN 60.00 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique
Frequently asked questions
Does Hotel Diana offer free cancellation for a full refund?
Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Diana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Diana?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Diana?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Hotel Diana and nearby?
Hotel Diana has a spa.
Are there restaurants at or near Hotel Diana?
Yes, there's an on-site restaurant.
What's the area around Hotel Diana like?
Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.
Hotel Diana Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 September 2024
Excellent place to stay. The room was clean and the attention was amazing
Nicole
Nicole, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Jacinto
Jacinto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Friendly staff
Rafael
Rafael, 5-night family trip
Verified Expedia guest review
8/10 Very good
6 August 2024
Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
Donald
Donald, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Great Place!
Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2024
Tongping
Tongping, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
20 March 2024
Manuel
Manuel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2024
Omar
Omar, 1-night romance trip
Verified Expedia guest review
6/10 Good
17 November 2023
Great location
Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2023
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
Joseph
Joseph, 5-night romance trip
Verified Expedia guest review
8/10 Very good
9 August 2023
Very clean and service excellent
CARLOS
CARLOS, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 July 2023
norma
norma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2023
Confortable
Saul
Saul, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 May 2023
Jaime
Jaime, 4-night trip
Verified Travelocity guest review
8/10 Very good
20 March 2023
The room was clean but sparse. Staff was friendly and it very clean
Lori
Lori, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2022
Beautiful and Great Price
This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 December 2022
Excelente ubicación y condiciones de las instalaciones. Silencioso. Staff amigable y amable en general. Lo malo es que ya no incluyen desayuno como antes, encontramos algo de cabello en el baño y un poco sucio en el suelo cerca de la cama. Lo pésimo fue que la camarista entro sin avisar estando ahi mi esposa y yo vistiendonos saliendo de bañarnos
Daniel
Verified Expedia guest review
10/10 Exceptional
15 November 2022
Customer service is excellent. There’s always someone at the door to greet you. They take your bags up for you, show you how everything works, etc. There’s a beautiful view of La
Catedral from the rooftop terrace.
Jaime
Jaime, 2-night trip
Verified CheapTickets guest review
10/10 Exceptional
15 November 2022
Very good attitude
Gilbert
Gilbert, 3-night trip
Verified Expedia guest review
8/10 Very good
13 November 2022
Room 403 sink is detached so be careful putting any weight on it.
Lam
Lam, 7-night trip
Verified Expedia guest review
4/10 Fair
12 September 2022
I booked for a 2-night stay. When i got there, they said that they had to fix the a/c in the room the next day around 1:00pm. They offered a room next door with no balcony, smaller room, no tub. But the price would be the same to the room i made reservation for with balcony and tub which was the Junior Suite. I asked if they would be able to lower the price due to the inconvenience and downgraded room but they wouldn’t honor it. So, i checked-out and went to another hotel. It was hard finding another hotel because either fully booked or price was too high. Other than that, the Junior Suite was really nice!