the staff was very nice, but the accommodations were less than desirable. our room did not have hanging drapes because they were rolled up on the floor. the furniture - table legs, tv and table tops has some kind of sticky goo everywhere. one remote for two separate tvs in two separate rooms. the couch had dark stains, the sheets had some sort of stain, the floor left the bottom of my feet brown. the shower is set up very weird. shower head on the same side as the non moving glass, which made me get into the shower to turn the water on, and the ice cold water covered me. the side that slides had not handle on the inside to open the door, so it was hard to open. overall this place was a total thumbs down!