Guatemala City (GUA-La Aurora Intl.) - 172 min drive
Restaurants
The Little Spoon - 9 min drive
Restaurante el chaparral - 8 min drive
Pollo Campero Panajachel - 8 min drive
Atlantis - 8 min drive
Circus Bar - 9 min drive
About this property
Hotel El Portal Sololateco
At Hotel El Portal Sololateco, you'll be within a 10-minute drive of Lake Atitlán. Free perks include WiFi and self-parking.
Languages
Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free secured, covered on-site self-parking
On-site parking is limited (max. 3 spaces per unit)
Height restrictions apply for on-site parking
On-site garage
Free off-site parking within 16 ft
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 4 for adults and USD 4 for children
Parking
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá
Frequently asked questions
Does Hotel El Portal Sololateco offer free cancellation for a full refund?
Yes, Hotel El Portal Sololateco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Portal Sololateco?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel El Portal Sololateco?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel El Portal Sololateco?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is 12:30 PM.
Are there restaurants at or near Hotel El Portal Sololateco?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel El Portal Sololateco like?
Hotel El Portal Sololateco is located a short 1-minute walk from Multiple Use Area Lake Atitlan Basin.
Hotel El Portal Sololateco Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Fair
1 March 2024
Notice mildew on bathroom walls ceiling shower curtain.
Edwin E
Edwin E, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 January 2024
Nice And Clean Place To Stay
Mynor
Mynor, 1-night family trip
Verified Expedia guest review
6/10 Good
25 June 2022
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Judith
Judith, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 April 2022
Two thumbs up
Beautiful hotel with the best view in town (from the roof) steeps away from Centro.
Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water
Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Tim
Tim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 March 2022
recommend
Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Travis
Travis, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
30 December 2018
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed.
I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed.
There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap.
Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.