Racines Hotels

"This hotel is amazing! The property is beautiful and has everything a traveler could want. Location and amenities were perfect, including entry into the Merano Terme. The staff was professional and very helpful. I’d stay here again for sure. "

"There are two good reasons to stay at the Hotel Oberhofer - the incredible view and the equally incredible staff! The view from our room 205 was spectacular and to be able to sit out on the balcony and gaze in wonder at it was priceless. The next best thing about this hotel is the staff - they are all so kind, welcoming and friendly, nothing is too much trouble for them - and special shout outs to Paolo who rushes about tirelessly making sure every guests needs are met swiftly in the restaurant and the bar, and to Maria who went above and beyond to help us during our stay 🙏 thank you As for the hotel itself, it is modern and spacious, the rooms are large and very comfortable, bed was good, separate bathroom and toilet also nice touch. Undercover parking available too was a bonus. Fantastic pool and sauna/steam rooms and relaxation areas. Only negative points we found were, shower over the bath was not ideal and the shower head bracket was broken meaning it would not stay in place, the sliding doors on the wardrobe were also broken and didn’t run properly to open/close, and the kettle lid was broken and fell off when pouring water but these small items did not spoil our enjoyment of the place and we would definitely 100% return here. "

"Unbelivable hotel and SPA High maintenance, very clean and comfort. The staff is wonderfull and the food is amaizing!"

"This was a great place to stay, and everything was within walking distance. The hotel is great."

"Excellent facility, staff very accommodation and helpful. Central to old part of town. Easy access to bus services and shops. Room too warm (July) air conditioning would not adjust below 19 deg"

"My Arbor was one of the nicest hotels I’ve experienced, the world over. Beautiful design. Stunning views. Amazing staff. Wonderful food and drinks. A world class spa. I could go on and on. The best part of our stay was the staff. Everyone was incredibly nice and accommodating. There was at least one owner in house who was very charming and made us feel very welcome. Can’t recommend this hotel enough. Thanks so much!"

"8:15 pm I received a call from the front desk and I replied we would have been there by 8:45. Upon our arrival at 8:45 we were asked if we wished to have dinner at the hotel. We replied affirmatively and we were told rather abruptly to hurry up because the kitchen was about to close and to go immediately to the restaurant area without even going in our room… the waiter and the rest of the staff were very polite and absolutely amazing was the young Indian lady that was there for breakfast. Unfortunately the lady, probably the owner, that was at the reception was rude beyond words. "

"This hotels absolutely stunning and the staff are all amazing! Food was world class, definitely recommend "

"We would stay again, but not when the weather is at all warm. There is no air conditioning, which made a stay on the top floor very uncomfortable at night. There was a tabletop fan in the room, but it made a lot of noise."