Neukirchen an der Vockla Hotels

"I booked 1 room in Hotel Sonnenhof on 16th February, via Hotels.com, for a stay commencing on 28th May. Hotel sent me a message on 27th May that I was not in Hotel Sonnenhof in Timelkam, but at an apartment in Lenzing, 4.5km further away. No pre-warning was given, no rationale for the change in location, no option to cancel or reduction in rate was offered. I was very upset when I received the message on 27th May (the day before I was due to stay at the hotel). It was really inconvenient to be in a different location from my friend, and required that I drive back and forth from Timelkam to Lenzing multiple times. As I was only informed the day before the stay was due to start, I had no option to cancel and rebook elsewhere as nothing else was available. In addition, the apartment was in a poor location, not of a good quality, and the kitchen crockery was incomplete. The hotel reception was very slow to respond to communication, and only available in the mornings. Do not stay here - very poor service."

"Great hotel. Fantastic breakfast."

"Great lake view, excellent restaurant, friendly staff, nice sauna, all good reasons to return!"

"Extraordinary hotel, like staying in a 18 century palace with modern conveniences. Building originally built as monastery in the 8 century. Beautiful lake town, but the hotel alone is worth the trip. All hotel staff were wonderful. Highly recommended."

"No place to park..3 stories of steps...stellar clean..super btrakfast "

"The staff was exceptionally helpful, the rooms were clean and comfortable, and parking was easy. 10/10 would stay here again."

"Had a magical stay. Scenery is breathtaking and the hotel facilities were first class. I will never forget relaxing in the spa surrounded by snowcapped mountains "

"Kind staff, great location near the lake. Parking next door. "

"Very modern, spacious, quite and comfortable. Smooth self check in and check out at any hour. A bit strange solution for a bathroom light (turns on automatically and is a bit bright at night), but it is a minor thing. Overall is great for a rest on a way to Salzburg."