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Zendero Tulum

4.0 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Property grounds
1 bedroom, Select Comfort beds, in-room safe, blackout curtains
Property grounds
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Surrounded by the rich history of Tulum Mayan Ruins, Zendero Tulum offers a tranquil retreat with an outdoor pool and sun loungers. Relax on the scenic terrace or explore nearby attractions with bike rentals. Helpful staff and free in-room WiFi ensure a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Airport shuttle
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Cable TV service
  • Free self-parking
The current price is S$73
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Select Comfort beds, in-room safe, blackout curtains

Junior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Select Comfort bed
Separate bedroom
Private bathroom
2 bathrooms
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Select Comfort beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Select Comfort bed
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, Select Comfort beds, in-room safe, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Blackout curtains
Select Comfort bed
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.9 km
  • Tulum Mayan Ruins - 6 min drive - 3.9 km
  • Las Palmas Public Beach - 6 min drive - 5.3 km
  • Playa Paraiso - 8 min drive - 6.1 km
  • Playa Ruinas - 10 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬7 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Zendero Tulum

Zendero Tulum puts you a short five-minute drive from Gran Cenote and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Tulum Mayan Ruins and Tulum Beach are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Selected Comfort mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

Does Zendero Tulum offer free cancellation for a full refund?

Yes, Zendero Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Zendero Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Zendero Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Zendero Tulum?

Yes, there's free self parking.

Is an airport shuttle service offered by Zendero Tulum?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Zendero Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Zendero Tulum and nearby?

Zendero Tulum has an outdoor pool.

What's the area around Zendero Tulum like?

Zendero Tulum is a short 12-minute walk from Hunab Lifestyle Center and 13 minutes' walk from Dos Aguas Park.

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Zendero Tulum Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Water
Rooftop pool
Location
Bed
Bar
Shopping center
Lobby

What guests liked

  • Breakfast was surprisingly good with options suitable for different appetites. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good hotel, good staff, good location
Kristy E, 4-night trip

8/10 Very good

Nice staff, central location
Suha, 1-night trip

10/10 Exceptional

Everything was excellent
Patricia, 2-night trip

2/10 Poor

Very dirty outside
Gustavo, 1-night trip

10/10 Exceptional

Service and location
Phyo Thin, 1-night trip

10/10 Exceptional

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Igor, 2-night trip

10/10 Exceptional

Great customer service!
Brenda, 2-night trip

10/10 Exceptional

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
MIGUEL, 3-night trip

8/10 Very good

Great experience!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Marcia, 2-night trip

10/10 Exceptional

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Shaynel, 1-night trip

6/10 Good

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Elaine, 1-night trip

8/10 Very good

Overall okay experience
gunvir, 2-night trip

8/10 Very good

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Juan, 1-night trip

6/10 Good

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Curtis, 3-night trip

2/10 Poor

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

2/10 Poor

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Anne, 3-night trip

6/10 Good

EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME
LORENZO, 1-night trip

10/10 Exceptional

Ruben, 1-night trip

10/10 Exceptional

Basilisa, 1-night trip

10/10 Exceptional

Martha

Es un hotel pequeño pero bonito, parece relativamente nuevo, el chico que nos atendió en la tarde muy amable, nos oriento también con ubicaciones y actividades a realizar en la zona. Solo el internet muy malo, no funcionaba en la tv quizá por el tiempo de lluvias, pero en general muy recomendable. Solo sugiero puedan tener un poco de alimentos para ofrecer, aunque sean cosas sencillas.
Martha Elena, 1-night trip

10/10 Exceptional

Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal!
Betzaida Grisel, 2-night trip

10/10 Exceptional

es un excelente lugar para quedarte en Tulum!!
Julia, 1-night trip

10/10 Exceptional

Sandra Guadalupe, 1-night trip

10/10 Exceptional

Excelente. Volveria sin lugar a dudas.

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.
Tomas, 1-night trip

10/10 Exceptional

luis, 2-night trip