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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Zendero Tulum

4-star4 stars
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760, Mexico

4-star hotel with outdoor pool, near Tulum National Park
  • Free cooked-to-order breakfast, free WiFi, and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Our first night there our safe didnt work and was not corrected until the next morning,…Jan 22, 2021
  • Great modern hotel in convenient location downtown Tulum. 24 hour front desk, breakfast,…Jan 19, 2021

Zendero Tulum

More Info: 6823 2342

from S$93
  • Junior Room, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, 2 Queen Beds
  • Superior Room, 1 Queen Bed

What’s around Zendero Tulum

Landmarks

  • In Tulum City Center
  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Dos Aguas Park - 15 min walk
  • Playa Ruinas - 40 min walk
  • Playa Paraiso - 2.8 mi / 4.5 km
  • Gran Cenote - 2.5 mi / 4.1 km
  • Las Palmas Public Beach - 2.9 mi / 4.7 km

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Beach shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Shower only
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Zendero Tulum’s small print

Also known as

  • Zendero Tulum Hotel
  • Zendero Hotel
  • Zendero Tulum Hotel
  • Zendero Tulum Tulum
  • Zendero Tulum Hotel Tulum

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Zendero Tulum

  • Does Zendero Tulum offer free cancellation for a full refund?
    Yes, Zendero Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Zendero Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Zendero Tulum?
    Yes, there's free self parking.
  • Is there a pool at Zendero Tulum?
    Yes, there's an outdoor pool.
  • Are pets allowed at Zendero Tulum?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Zendero Tulum?
    You can check in from 6:00 AM - midnight. Check-out time is noon.
  • Are there restaurants at or near Zendero Tulum?
    Yes. Nearby restaurants include El Capitan (3-min walk), Sale & Pepe (4-min walk), and La Coqueta (4-min walk).
  • Is airport shuttle service offered by Zendero Tulum?
    Yes, an airport shuttle is available.
  • What is there to do at Zendero Tulum and nearby?
    Zendero Tulum has an outdoor pool.

Recent reviews

Fabulous 8.8 From 117 reviews

Good 6.0
On a building site..
Was this really a 4 star? "Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services and an array of special suites".. This hotel had none of the above. Neither did it have a fridge, or a hair dryer in the room. Or even a comfy bed. It was quite literally on a building site. I'm sure give it 5 years it will be a lovely area, but at the moment it's just all banging and knocking all day long. The staff were friendly and the pancakes were great.
gb3 night trip
Very good 8.0
Location was in an okay spot of town, not really close to the town of Tulum. Service was also just okay. One woman at the front desk tried to have us pay $45 USD for a 10 minute taxi. We are glad to have known that was a rip off based on previous taxi rides (typically $15-20 for same trip) and turned her down. Having bikes for rent was a plus. If returning to Tulum in the future, I would probably skip this hotel for one either on the beach or closer to town.
us3 night trip
Exceptional 10.0
Close to city and attractions
Staff was amazing and very welcoming! Definitely recommend.
Yafreisy, us5 night family trip
Exceptional 10.0
It was clean, friendly staff, good breakfast. Great location.
us4 night trip
Poor 2.0
The room was very noisy room, very bad smell, no hair dresser, missing towels and very dark room. The employees are also very rude and not caring about customer. Never recommended
us2 night family trip
Poor 2.0
Horrible hotel. Out of power over 14 hours after a storm. Not running water and no back up generator. Managers are useless.
Javi, us2 night trip with friends
Very good 8.0
Good One Anyway ...
Hotel is generally good one. It is not too far to the center. You can walk or ride a bike. There are no coffee machine, hair dryer and refrigirator in the rooms.
Ilhan, us1 night trip
Exceptional 10.0
The staff was very welcoming, friendly and really fun to talk to. The breakfast was delicious, and the beach club association was perfect to spend a day at the beach at. The staff were also accomodating in helping us adjust the bike rental seats and encouraging us to explore the area on bike which I now recommend doing. The only minor thing is the amazing rooftop pool could use a little more chlorine and the showers in our room weren't always hot. But those did not affect our stay at Zendero. I in fact would love to stay at Zendero again and see the staff that I now feel like are my friends.
ca6 night trip with friends
Exceptional 10.0
Outstanding
Beautiful hotel, everyone is super friendly with great recommendations on what to do I. The area. The free breakfast was incredible and the housekeeping was spectacular. Great trip will 100% recommend this hotel
Caitlin, mx8 night trip with friends
Exceptional 10.0
We had a great stay at Zendero Tulum! After 3 nights at the beach, we wanted a night to experience the town. The concierge who greeted us was incredibly friendly and helpful. The room was beautiful, very comfortable, and clean. It had a full bathroom as well as a half bathroom, which was surprising but nice. We walked from the hotel to several restaurants and bars that night. We never felt unsafe in the neighborhood, and had a great time (Batey is awesome! We also loved the food at La Malquerida) We also felt safe because the hotel used wrist bands for added security. Would highly recommend!
Sarah, us1 night trip

Zendero Tulum