Zendero Tulum
4-star hotel with outdoor pool, near Tulum National Park
- Free cooked-to-order breakfast, free WiFi, and free parking
- All (41)
- Exterior (9)
- Bar/Dining (5)
- Rooms (19)
- Fitness/Leisure (2)
- Interior (5)
- Other (1)
Pool
Terrace/Patio
Superior Room, 1 Queen Bed - Guest Room View
Superior Room, 1 Queen Bed - Guest Room
Standard Room, 2 Queen Beds - Guest Room
Standard Room, 2 Queen Beds - Guest Room
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Guest Room View
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Bathroom
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Bathroom
Sundeck
Hotel Front
Terrace/Patio
Breakfast Area
Breakfast Area
Breakfast Area
Reception
Reception
Reception
Bicycling
Interior Detail
Hallway
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Guest Room
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Guest Room
Standard Room, 2 Queen Beds - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Guest Room
Superior Room, 1 Queen Bed - Bathroom
Superior Room, 1 Queen Bed - Bathroom
Hotel Front
Sundeck
Exterior detail
Restaurant
Breakfast Area
Superior Room, 1 Queen Bed - Guest Room
Living Area
Junior Room, 1 King Bed with Sofa bed, Non Smoking - Guest Room
Standard Room, 2 Queen Beds - Guest Room
Sundeck
Exterior
Hotel Front
Zendero Tulum
Pool[1/41]
Our first night there our safe didnt work and was not corrected until the next morning,…
Great modern hotel in convenient location downtown Tulum. 24 hour front desk, breakfast,…
Hotels.com™ Rewards
Zendero Tulum
More Info: 6823 2342
from S$93- Junior Room, 1 King Bed with Sofa bed, Non Smoking
- Standard Room, 2 Queen Beds
- Superior Room, 1 Queen Bed
At a glance
Key facts
Hotel size
- This hotel has 17 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Offsite
- Beach shuttle*
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Zendero Tulum
Does Zendero Tulum offer free cancellation for a full refund? Yes, Zendero Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Zendero Tulum? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Zendero Tulum? Yes, there's free self parking. Is there a pool at Zendero Tulum? Yes, there's an outdoor pool. Are pets allowed at Zendero Tulum? Sorry, pets aren't allowed. What are the check-in and check-out times at Zendero Tulum? You can check in from 6:00 AM - midnight. Check-out time is noon. Are there restaurants at or near Zendero Tulum? Yes. Nearby restaurants include El Capitan (3-min walk), Sale & Pepe (4-min walk), and La Coqueta (4-min walk). Is airport shuttle service offered by Zendero Tulum? Yes, an airport shuttle is available. What is there to do at Zendero Tulum and nearby? Zendero Tulum has an outdoor pool.
Recent reviews
Fabulous 8.8 From 117 reviews
Good
On a building site..
Was this really a 4 star? "Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services and an array of special suites".. This hotel had none of the above. Neither did it have a fridge, or a hair dryer in the room. Or even a comfy bed. It was quite literally on a building site. I'm sure give it 5 years it will be a lovely area, but at the moment it's just all banging and knocking all day long. The staff were friendly and the pancakes were great.
gb3 night trip
Very good
Location was in an okay spot of town, not really close to the town of Tulum. Service was also just okay. One woman at the front desk tried to have us pay $45 USD for a 10 minute taxi. We are glad to have known that was a rip off based on previous taxi rides (typically $15-20 for same trip) and turned her down. Having bikes for rent was a plus. If returning to Tulum in the future, I would probably skip this hotel for one either on the beach or closer to town.
us3 night trip
Exceptional
Close to city and attractions
Staff was amazing and very welcoming! Definitely recommend.
Yafreisy, us5 night family trip
Exceptional
It was clean, friendly staff, good breakfast. Great location.
us4 night trip
Poor
The room was very noisy room, very bad smell, no hair dresser, missing towels and very dark room. The employees are also very rude and not caring about customer. Never recommended
us2 night family trip
Poor
Horrible hotel. Out of power over 14 hours after a storm. Not running water and no back up generator. Managers are useless.
Javi, us2 night trip with friends
Very good
Good One Anyway ...
Hotel is generally good one. It is not too far to the center. You can walk or ride a bike. There are no coffee machine, hair dryer and refrigirator in the rooms.
Ilhan, us1 night trip
Exceptional
The staff was very welcoming, friendly and really fun to talk to. The breakfast was delicious, and the beach club association was perfect to spend a day at the beach at. The staff were also accomodating in helping us adjust the bike rental seats and encouraging us to explore the area on bike which I now recommend doing. The only minor thing is the amazing rooftop pool could use a little more chlorine and the showers in our room weren't always hot. But those did not affect our stay at Zendero. I in fact would love to stay at Zendero again and see the staff that I now feel like are my friends.
ca6 night trip with friends
Exceptional
Outstanding
Beautiful hotel, everyone is super friendly with great recommendations on what to do I. The area. The free breakfast was incredible and the housekeeping was spectacular. Great trip will 100% recommend this hotel
Caitlin, mx8 night trip with friends
Exceptional
We had a great stay at Zendero Tulum! After 3 nights at the beach, we wanted a night to experience the town. The concierge who greeted us was incredibly friendly and helpful. The room was beautiful, very comfortable, and clean. It had a full bathroom as well as a half bathroom, which was surprising but nice. We walked from the hotel to several restaurants and bars that night. We never felt unsafe in the neighborhood, and had a great time (Batey is awesome! We also loved the food at La Malquerida) We also felt safe because the hotel used wrist bands for added security. Would highly recommend!
Sarah, us1 night trip
