At Copal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers love the pool and helpful staff.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free Wi-Fi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Health club
Pool bar
Room service
Massage/treatment rooms
Airport shuttle
Terrace
24-hour front desk
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Blackout curtains
The current price is S$109
S$109
includes taxes & fees
17 Sept - 18 Sept
Why we love this property
Work and wellness blend
Tackle tasks at the coworking space, then melt stress away with deep-tissue massages. A poolside bar awaits for post-work unwinding.
Culinary adventures
International and Chinese cuisines await at 2 garden-view restaurants. This hotel offers chef service, a cosy bar, and cooked-to-order breakfast.
Wellness escape
The full-service spa offers daily treatments in couples rooms and outdoor areas. A 24-hour gym and peaceful garden complete this rejuvenating haven.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 111 min drive
Airport shuttle (surcharge)
Restaurants
Coco Cafe - 13 min walk
Nimeño Bakery - 5 min walk
Rossina - 8 min walk
La Baguette - 16 min walk
Jasmine - 13 min walk
About this property
Copal Tulum Hotel
At Copal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers love the pool and helpful staff.
At a glance
Hotel size
85 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
What to do
Bike tour information
Snorkelling nearby
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
2 outdoor pools
Full-service spa
Massage/treatment rooms
Firepit
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible pool
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Netflix
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
What to enjoy
In-room massage
Deck or patio
Garden
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Chef
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The Healing Spot has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Copal Gastro Bar – This poolside delicatessen specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Kokoro – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 17 costs MXN 250 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Property Registration Number 009-047-005894/2025
Also known as
Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum
Frequently asked questions
Does Copal Tulum Hotel offer free cancellation for a full refund?
Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copal Tulum Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Copal Tulum Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Copal Tulum Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Copal Tulum Hotel?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
What are the check-in and check-out times at Copal Tulum Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Copal Tulum Hotel and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness centre and spa services, as well as a garden.
Are there restaurants at or near Copal Tulum Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Copal Tulum Hotel have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Copal Tulum Hotel like?
Copal Tulum Hotel is a short 20-minute walk from Jaguar Park and 19 minutes' walk from Hunab Lifestyle Center.
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