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Zendero Tulum

4.0 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

Choose dates to view prices

Surrounded by the rich history of Tulum Mayan Ruins, Zendero Tulum offers a tranquil retreat with an outdoor pool and sun loungers. Relax on the scenic terrace or explore nearby attractions with bike rentals. Helpful staff and free in-room WiFi ensure a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Beach shuttle
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Bike hire

Feel at home (5)

  • Daily housekeeping
  • Blackout curtains
  • Cable TV service
  • Free self-parking
  • Outdoor swimming pools
The current price is S$49
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Pool
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8.8 out of 10, Excellent, 111 reviews
The price is S$84
includes taxes & fees
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About the area

Map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 13 min walk - 1.1 km
  • Dos Aguas Park - 14 min walk - 1.2 km
  • Cenote Calavera - 3 min drive - 2.2 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Tulum National Park - 6 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪El Capitán - ‬3 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Papaya Pizza & Co - ‬6 min walk
  • ‪Botánica Garden Café - ‬5 min walk

About this property

Zendero Tulum

  • Zendero Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Tulum Mayan Ruins and Tulum Beach are within a short drive. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike hire
  • Pool loungers

Facilities

  • Rooftop terrace
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Selected Comfort mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of MXN 500 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Zendero Tulum Hotel

Zendero Hotel

Zendero Tulum Hotel

Zendero Tulum Tulum

Zendero Tulum Hotel Tulum

Frequently asked questions

Does Zendero Tulum offer free cancellation for a full refund?

Yes, Zendero Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Zendero Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Zendero Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Zendero Tulum?

Yes, there's free self parking.

Is an airport shuttle service offered by Zendero Tulum?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Zendero Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Zendero Tulum and nearby?

Zendero Tulum has an outdoor pool.

What's the area around Zendero Tulum like?

Zendero Tulum is in Tulum City Center, a short 17-minute walk from Jaguar Park and 12 minutes' walk from Hunab Lifestyle Center.

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Reviews

Zendero Tulum Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight, described as excellent, nice, very clean, and lovely. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Water
Rooftop pool
Location
Bed
Shopping center
Bar
Air conditioning

Reviews

Verified

10/10 Exceptional

Good hotel, good staff, good location
Kristy E, 4-night trip
Verified

10/10 Exceptional

Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Mariam, 2-night trip
Verified

8/10 Very good

Nice staff, central location
Suha, 1-night trip
Verified

10/10 Exceptional

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Igor, 2-night trip
Verified

10/10 Exceptional

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
MIGUEL, 3-night trip
Verified

10/10 Exceptional

Great customer service!
Brenda, 2-night trip
Verified

8/10 Very good

Great experience!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Marcia, 2-night trip
Verified

8/10 Very good

Excellent value for money

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Geoffrey, 1-night trip
Verified

6/10 Good

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Elaine, 1-night trip
Verified

8/10 Very good

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Shilin, 1-night trip
Verified

10/10 Exceptional

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Israel, 1-night trip
Verified

10/10 Exceptional

The place is near to everything
VICTOR, 1-night trip
Verified

10/10 Exceptional

Everything was excellent
Patricia, 2-night trip
Verified

10/10 Exceptional

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Shaynel, 1-night trip
Verified

10/10 Exceptional

Service and location
Phyo Thin, 1-night trip
Verified

8/10 Very good

Overall okay experience
gunvir, 2-night trip
Verified

2/10 Poor

Very dirty outside
Gustavo, 1-night trip
Verified

2/10 Poor

The hotel did not appear like the photos
Fraida, 1-night trip
Verified

8/10 Very good

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Juan, 1-night trip
Verified

6/10 Good

Ac didn’t work bad experience
Arturo, 2-night trip
Verified

6/10 Good

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Curtis, 3-night trip
Verified

2/10 Poor

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.
Verified

2/10 Poor

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Anne, 3-night trip
Verified

8/10 Very good

Todo muy limpio y fueron muy amables pero no hubo agua caliente para bañarnos, ni por la noche ni por la mañana
Paloma Alejandra, 1-night trip
Verified

10/10 Exceptional

Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos
IZAT CONTRERAS, 1-night trip