Hotel Mamá Carlota

3.5 star property
Hotel within walking distance of Zenea Garden

Choose dates to view prices

Photo gallery for Hotel Mamá Carlota

Property entrance
Blackout curtains, soundproofing, iron/ironing board
Terrace/patio
Building design
Room amenity
In the heart of a vibrant neighborhood, Hotel Mamá Carlota offers a tranquil retreat with spa services and soothing massages. Relax on the terrace, explore the library, or take advantage of concierge services - previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front desk safe
  • Water dispenser
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Free self-parking
The current price is S$76
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Double Room, 1 Queen Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Double Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.4 km
  • Plaza Santa Maria Bullring - 5 min drive - 4.1 km
  • Corregidora Stadium - 6 min drive - 4.8 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

When you stay at Hotel Mamá Carlota, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests will have free perks such as WiFi and self-parking. Also, this hotel is within a short drive of Antea Lifestyle Center. Fellow travellers say great things about the helpful staff.

Languages

Dutch, English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking within 164 ft from 6:00 AM to 11:30 PM

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Policies

This property does not have lifts.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Does Hotel Mamá Carlota offer free cancellation for a full refund?

Yes, Hotel Mamá Carlota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mamá Carlota?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Mamá Carlota?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Mamá Carlota and nearby?

Recommended spots to visit include Zenea Garden (5-min walk) and San Francisco Temple (7-min walk), along with Alameda Hidalgo Park (0.9 mi) and Santa Rosa de Viterbo Temple (0.9 mi).

Does Hotel Mamá Carlota have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Mamá Carlota like?

Hotel Mamá Carlota is a short 5-minute walk from Zenea Garden and 6 minutes' walk from Plaza de Armas.

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Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place!
Edgar, 3-night trip

8/10 Very good

Simple but cute...would stay again!
Martha, 1-night trip

10/10 Exceptional

Great place in downtown Queretaro
Hector, 5-night trip

10/10 Exceptional

We enjoyed our night here!!
Priscilla, 1-night trip

10/10 Exceptional

Great location
Judy, 2-night trip

10/10 Exceptional

Great staff. Incredible stay. Very secure and great location.
Cesar, 3-night trip

10/10 Exceptional

Nice choice 💕
Maria, 2-night trip

10/10 Exceptional

Cute, eco friendly. We arrived late and it wasn’t a problem. Sweet breakfast area too.
Kristen, 1-night trip

10/10 Exceptional

Humberto was a wonderfu helpful person.
Renee, 2-night trip

6/10 Good

Location
Juana, 3-night trip

10/10 Exceptional

:)
Gabriela, 3-night trip

8/10 Very good

Cute boutique hotel with courtyard in a great location with very friendly staff. Large room with sitting area. What would have made it better, more selection at breakfast although it is a plus that breakfast is provided. Also as a boutique hotel newer looking towels could only help its image. I have already recommended this hotel and will stay there again. It’s a little gem!!
Carol, 5-night trip

6/10 Good

The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Angelica, 1-night trip

10/10 Exceptional

Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Lise, 4-night trip

10/10 Exceptional

Comfortable
David, 8-night trip

6/10 Good

Great location. Did not like that the door locks were like house locks that you lock from the inside. The chain lock was broken. New towels and wash clothes needed...they were worn and dingy. The staff was amazing although no one spoke English.
Melanie, 4-night trip

8/10 Very good

A
David, 1-night trip

4/10 Fair

Parking is a few blocks away, this was not told on Expedia web site. Booked with breakefes inclooded. Was told the next morning by stuff, there is no braekefest. Safe your monney
Eugen, 1-night trip

10/10 Exceptional

Ok
marcel, 2-night trip

10/10 Exceptional

jose manuel, 3-night trip

10/10 Exceptional

Excelente hotel para llegar solo o en pareja , muy buena atención y muy bonito el cuarto
GUSTAVO JOSE, 4-night trip

6/10 Good

No lo recomiendo
No tiene aire acondicionado, el estacionamiento está a 3 cuadras, todas las toallas tenían hoyos. La verdad para el costo no lo recomiendo.
1-night trip

10/10 Exceptional

Luis, 2-night trip

10/10 Exceptional

Mamá Carlota está en el Centro Histórico. El estacionamiento no está en la misma propiedad, tienes que caminar 100m aprox., esto para nosotros no fue ningún problema. El estacionamiento es seguro, nunca tienes que dejar las llaves de tu auto. Cierra a las 12 de la noche, si no metes tu coche antes no lo podrás dejar ahí.
víctor, 2-night trip

8/10 Very good

Regular
Mis expectativas eran mayores y me pareció un hotel muy sencillo no boutique. Lo reservé porque incluía y el desayuno y llegando pregunté y nos dijeron que como era Navidad no iba a ir la señora que los prepara, así que nos devolvieron el costo del desayuno.9
Pilar, 1-night trip