citizenM Amstel Amsterdam

Photo gallery for citizenM Amstel Amsterdam

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King Room | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
King Room | Premium bedding, pillowtop beds, in-room safe, desk
King Room | Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Amstel Amsterdam

citizenM Amstel Amsterdam

4.0 star property
4-star hotel with restaurant, near Dam Square

9.4/10 Exceptional

310 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Restaurant
Map
Sarphatistraat 47, Amsterdam, 1018 EW
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • 24-hour front desk
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Amsterdam City Centre
  • Heineken Experience - 15 min walk
  • Rijksmuseum - 19 min walk
  • Leidseplein - 23 min walk
  • Dam Square - 24 min walk
  • Van Gogh Museum - 24 min walk
  • Anne Frank House - 34 min walk
  • Artis - 6 min drive
  • Vondelpark - 8 min drive
  • Rembrandt Square - 4 min drive
  • Flower Market - 8 min drive

Getting around

  • Amsterdam Airport Schiphol (AMS) - 21 min drive
  • Rokin Station - 21 min walk
  • Amsterdam Amstel Station - 24 min walk
  • Amsterdam Muiderpoort Station - 24 min walk
  • Weesperplein Station - 2 min walk
  • Frederiksplein Stop - 7 min walk
  • Wibautstraat Stop - 7 min walk

About this property

citizenM Amstel Amsterdam

4-star hotel in the heart of Amsterdam City Centre
Near Rijksmuseum, citizenM Amstel Amsterdam provides an art gallery on site, a coffee shop/cafe, and a bar. The onsite restaurant, canteenM, features brunch. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-in, and a water dispenser
  • A 24-hour front desk, 2 meeting rooms, and a TV in the lobby
  • An elevator, smoke-free premises, and coworking spaces
  • Guest reviews say great things about the central location and helpful staff
Room features
All 88 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and fans
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and free toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Dutch, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
  • Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1928
  • Television in common areas
  • Art gallery on site
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • Dutch
  • English

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • Smart television
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Bulk dispenser for toiletries
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of EUR 29 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM Amstel Amsterdam?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on 6 October 2022 start from S$296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at citizenM Amstel Amsterdam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (8-min drive) is nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an onsite restaurant, canteenM. Nearby restaurants include De Ysbreeker (6-min walk), Bistrot des Alpes (6-min walk), and Frederix (6-min walk).
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 19 minutes' walk from Rijksmuseum. Travelers say the local area is very central close to public transit.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Would stay there again
The staff were incredibly helpful and upbeat and the place was kept very clean.
Stuart, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Felix, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Unbeatable staff and breakfast
The Hotel is really beautiful, but we found the rooms very small and that made it a little uncomfortable. The staff was for us the best part of our stay, Michelle, Joost, Demian and Johnny are simply the vest you can ask for. Friendly, helpful and knowledgeable. Breakfast was also a higlight, the egg muffins were an amazing gourmet touch. We loved them. Overall a pleasant stay
elena, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So convenient. Public transportation and walkable. Staff was ridiculously friendly and helpful in all things. So comfortable from living room to bedrooms.
Elyse, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The room was very small. No conditioner in the bathroom. No outlet for US plugs to charge all the equipments
Christine, 1-night family trip
Verified Expedia guest review

8/10 Very good

TARIQ, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night business trip
Verified Hotels.com guest review