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Riad Authentic Palace & Spa

4.0 star property
Family-friendly riad with spa, near Blue Gate

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Authentic Palace & Spa

Restaurant
Banquet hall
Couples treatment room(s), body wraps, body scrubs, facials
Restaurant
Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Gym
  • Pool
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Free babysitting
  • Free shopping centre shuttle
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service

Feel at home (6)

  • Babysitting (free)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite

Flat-screen TV, printers

Family Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite

Flat-screen TV, printers

Superior Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Flat-screen TV, printers

Standard Double or Twin Room

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Suite

Flat-screen TV, printers

Royal Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • Sleeps 5
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Hill View

Flat-screen TV, printers

Deluxe Double or Twin Room, 1 Bedroom, Hill View

Highlights

Soundproofed
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Ensuite, Hill View

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room, Ensuite, Hill View

Highlights

Soundproofed
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby

Riad Fès - Relais & Châteaux

Pool
Spa
Airport transfer
Free WiFi
9.4 out of 10, Exceptional, (237)
The price is S$340
includes taxes & fees
8 Jan - 9 January 2025
Riad Fès - Relais & Châteaux
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About the area

Map
Derb Bennis - No. 16 bis Douh Batha, Fes Medina, Fes, Meknes, 30200

What's nearby

  • Blue Gate - 9 min walk - 0.8 km
  • University of Al Quaraouiyine - 12 min walk - 1.1 km
  • Zaouia Sidi Ahmed Tijani - 14 min walk - 1.2 km
  • Royal Palace - 3 min drive - 2.4 km
  • Borj Fez Mall - 3 min drive - 3.0 km

Getting around

  • Fes (FEZ-Saiss) - 33 min drive
  • Fes Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Le Tarbouche - ‬9 min walk
  • ‪Fondouk Bazaar - ‬9 min walk
  • ‪The Ruined Garden - ‬5 min walk
  • ‪Chez Rachid - ‬8 min walk
  • ‪Cinema Café - ‬7 min walk

About this property

Riad Authentic Palace & Spa

Take in the views from the rooftop terrace when you stay at Riad Authentic Palace & Spa. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other features include an indoor pool, a steam room and a seasonal outdoor pool.

Languages

Arabic, English, French, German, Italian

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Secured on-site self-parking (EUR 2 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Bus station shuttle*

Off-site

  • Area shuttle within 30 kilometres*
  • Beach shuttle*
  • Free shopping centre shuttle
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free babysitting

What to do

  • Beach shuttle (surcharge)
  • Private winery tours
  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • 13 meeting rooms
  • Co-working spaces
  • Conference centre (4090 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1819
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Traditional architecture

Accessibility

  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Other gym equipment
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Free long-distance and local calls
  • Printer

Food and drink

  • Chef
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps and body scrubs.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle and bus station shuttle services are offered for an extra charge
  • Local area shuttle service to the beach, casino and theme park is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Secured self-parking costs EUR 2 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riad Fes Alcazar Suites
Riad Alcazar Suites
Fes Alcazar Suites
Authentic Palace & Spa Fes
Riad Fes Authentic Palace Spa
Riad Authentic Palace & Spa Fes
Riad Authentic Palace & Spa Riad
Riad Authentic Palace & Spa Riad Fes

Frequently asked questions

Does Riad Authentic Palace & Spa offer free cancellation for a full refund?
Yes, Riad Authentic Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Authentic Palace & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Riad Authentic Palace & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Riad Authentic Palace & Spa?
Yes. Self-parking costs EUR 2 per day.
Is an airport shuttle service offered by Riad Authentic Palace & Spa?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at Riad Authentic Palace & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Riad Authentic Palace & Spa and nearby?
Riad Authentic Palace & Spa has a spa and private plunge pools, as well as a steam room and a picnic area.
Are there restaurants at or near Riad Authentic Palace & Spa?
Yes, there's an on-site restaurant.
Does Riad Authentic Palace & Spa have any outdoor private spaces?
Yes, every room features a private plunge pool.
What's the area around Riad Authentic Palace & Spa like?
Riad Authentic Palace & Spa is a short 8-minute walk from Medersa Bou-Inania and 9 minutes' walk from Blue Gate.

Riad Authentic Palace & Spa Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Authentic palace and spa was incredible! Great location, very clean and very beautiful. The staff was so accommodating. One of the best places we stayed in our 3 weeks in Morocco!
toni, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location just outside Medina. Wonderful caring staff, delicious food, fantastic hammam scrub, comfortable,well equipped rooms. Highly recommend
Lynne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was really pretty and clean. The staff was incredibly friendly and helpful. Asma treated us like family and went out of her way to make us feel at home and safe. We would definitely stay here again.
Sandra, 2-night family trip
Verified Expedia guest review

2/10 Poor

nurit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magical Fez and Authentic Palace and Spa
We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend, to everybody who is thinking about traveling to Morocco, to visit the charming Fez and and a stay in the Riad of Authentic Palace and Spa. It is a gorgeous, old charm Riad with a fantastic people. Soultan, Hamza and Salah at the Riad made us feel completely at home. They made possible for us to visit the desert and have an experience of camel trekking. Hamza took us to the beautiful city of Chechaouen. We highly recommend the city and the Authentic Palace and Spa.
Berit, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was an authentic stay ' all was fabulous ' breakfast and the service was excellent
2-night trip with friends
Verified Orbitz guest review

8/10 Very good

Very nice Road. Very hospitable.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

EMMA, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience
My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
Pamela, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

If you are looking for the riad experience, this is a great place to get it. Incredibly friendly staff, and a beautiful facility. The only downside is the conversations in the central court and on the street outside can be a bit loud, but you are going to get that at any riad worthy of the name.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

every thing was great! I like it...every thing was great!
5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Marianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Experiencia increible!
Fue increible la atencion, el lugar, los cuartos, todo. Nos ayudaron a tener todo lo necesario para nuestro viaje. El staff muy amigable y hablaba varios idiomas. Lo recomiendo mucho
Daniel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mireia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Het personeel is zeer vriendelijk en op mijn verjaardag hebben ze zelfs een verjaardagstaart gemaakt.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

El personal muy atento en todo momento. A 10 minutos andando a la Medina.
Teresa, 3-night trip
Verified Expedia guest review