The worst customer service: arrived and asked for the parking was told there was none, after finishing checking in my friend asked again and was directed to the parking. Went to shower no soap, asked for refill for the dispenser and was questioned as if I didn’t know what I was talking about. Needed to charge my laptop , there was no plug for 110V. Gave me the run around, kept asking they told me they would lend me a plug, I’m still waiting for it. Couldn’t even tell me that I could charge it in the dining area. The worst breakfast, there were so many people staying and the food kept running out. Very limited options, few fruits, bread and scrambled eggs which kept running out of. Will never stay here again when in Nazca. The highlight was an owl.