2/10 Poor
17 June 2023
Grubby
Tacky sheets barely covered the mattress so they came off during the night. The mattress was filthy (see photos). There were also hairs on the floor and on the mattress. The shower sprayed water all over the place. The towels were smelly and left a bad smell on my body. They also had holes in them and were worn threadbare. The floor was sticky in places. There is no Wi-Fi. The apartment overlooks a busy road and was noisy all night. All in all this was an awful experience and I am expecting a refund. I have been a silver member of hotels.com for many years and never complained. This should tell you how bad this place is.
MR JAMES
MR JAMES, 1-night trip
Verified Hotels.com guest review