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Doubletree by Hilton Melaka

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Outdoor pool
Twin Room (Guest) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Presidential Suite | Living area | LED TV

Overview of Doubletree by Hilton Melaka

Doubletree by Hilton Melaka

5.0 star property
Luxury Malacca City hotel with 1 outdoor pools, connected to a shopping centre

8.8/10 Fabulous

685 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$96
Price available on 01/02/2023
Map
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000

Room options

About this area

What's nearby

  • Heart of Malacca City
  • Dataran Pahlawan Melaka Megamall - 8 min drive
  • Jonker Street Night Market - 9 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

Restaurants

  • Veggie Planet - 5 min walk
  • Fugo Ryori - 6 min walk
  • Amigo Steak & Grill - 6 min walk
  • Eggxtra Cafe - 6 min walk
  • Wa Zen - 7 min walk

About this property

Doubletree by Hilton Melaka

Located in the entertainment district, Doubletree by Hilton Melaka is a great choice for a stay in Malacca City. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Kitchen, one of 2 restaurants, which serves local cuisine and is open for breakfast. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 273 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 30 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's club (surcharge)
  • Local/corner shop

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 48-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Makan Kitchen – This restaurant specialises in local cuisine and only serves breakfast.
Tosca – This poolside restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Axis – This lobby lounge serves lunch, dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guest rooms for MYR 29 per night (rates may vary)
  • WiFi is available in public areas for MYR 29 per day (rates may vary)
  • Wired Internet access is available in guest rooms for MYR 29 per night (rates may vary)
  • Wired Internet access is available in public areas for MYR 29 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Children's club access is available for an extra charge

Parking

  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Frequently asked questions

Does Doubletree by Hilton Melaka offer free cancellation for a full refund?
Yes, Doubletree by Hilton Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Doubletree by Hilton Melaka?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Melaka on 1 February 2023 start from S$96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Doubletree by Hilton Melaka?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Doubletree by Hilton Melaka?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Doubletree by Hilton Melaka?
Sorry, pets aren't allowed.
Is parking offered on site at Doubletree by Hilton Melaka?
Yes, there's free self parking.
What are the check-in and check-out times at Doubletree by Hilton Melaka?
You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Doubletree by Hilton Melaka and nearby?
Doubletree by Hilton Melaka has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Doubletree by Hilton Melaka?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local cuisine and pool views. Nearby restaurants include Veggie Planet (5-min walk), Fugo Ryori (6-min walk) and Amigo Steak & Grill (6-min walk).
What's the area around Doubletree by Hilton Melaka like?
Doubletree by Hilton Melaka is in the heart of Malacca City, a short 17-minute walk from Dataran Pahlawan Melaka Megamall and 10 minutes' walk from Portuguese Settlement.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Radhiah, 2-night family trip
Verified Hotels.com guest review

6/10 Good

PO-HSUN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a pleasant stay but the furnishing of the room and hotel does seems to be a bit dated, e.g. TV cannot cast content and the climate control touch screen control is not sensitive
Daniel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abdul Hamid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay
Hotel well kept after lockdown, room(s) are clean and comfortable. Breakfast spread are good and delicious. Front office staff kind and friendly
George, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

A disappointment that didn't need to be that way
There's good and there's bad here The room itself was very nice. The check in and attentive doormen were excellent. But.... nobody tells you that the hotel sits in a totally abandoned mall, some distance from the town centre and Jonkers. And nobody at the hotel told us before we checked in that all the water would be turned off to rooms from midnight to 6.00am - no showering, no toilets?!? So we had to rush back like Cinderella or sleep dirty. For an operational, so-called 5 star hotel, charging full price that is unforgivable. So for this HiltonHonors Gold member, it ranks as the worst Hilton experience I've ever had with he chain. Just not good enough, sorry.
Robin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Water boiler was dirty and stain from last patron
Larry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

STELLA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review