Guests
All properties in Malacca City, Malacca, Malaysia

Doubletree by Hilton Melaka

Luxury hotel with 1 outdoor pools, connected to a shopping center, near Dataran Pahlawan Melaka Megamall

  • Free parking
From
S$82

Image gallery

  • Pool
  • Pool
  • Presidential Suite - Living Area
  • Deluxe Room - Living Area
  • Pool
Pool. Image 1 of 79.
1 / 79Pool
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000, Malaysia
8.6.Fabulous.
  • Overall, the quality as expected from a 5 star hotel such as DoubleTree by Hilton were…

    Aug 8, 2020

  • Check in took longer than I have expected. I have requested a higher floor during the…

    Jul 10, 2020

See all 415 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 272 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Children's club (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • Heart of Malacca City
  • Dataran Pahlawan Melaka Megamall - 20 min walk
  • A Famosa - 22 min walk
  • Jonker Street Night Market - 30 min walk
  • Portuguese Settlement - 10 min walk
  • St. John's Fort - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed (Guest)
  • Twin Room (Guest)
  • Room, 1 King Bed (Guest)
  • Twin Room (Guest)
  • Deluxe Room
  • Junior Suite
  • Suite, 1 Bedroom
  • Presidential Suite
  • Twin Room, Accessible

What’s around

Landmarks

  • Heart of Malacca City
  • Dataran Pahlawan Melaka Megamall - 20 min walk
  • A Famosa - 22 min walk
  • Jonker Street Night Market - 30 min walk
  • Portuguese Settlement - 10 min walk
  • St. John's Fort - 17 min walk
  • Hatten Square - 18 min walk
  • Mahkota Medical Center - 21 min walk
  • Mahkota Parade Shopping Mall - 22 min walk
  • Malacca Sultanate Palace Museum - 23 min walk
  • Poh San Teng Temple - 25 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive
map
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Hattan City, Jalan Melaka Raya 23, Malacca City, 75000, Malaysia

At a glance

Hotel size

  • This hotel has 272 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness facilities

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch LED TV

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast only.

Tosca - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Axis - This lobby lounge serves lunch, dinner, and light fare. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for MYR 29 per night (rates may vary)
  • WiFi is available in public areas for MYR 29 per day (rates may vary)
  • Wired Internet access is available in guestrooms for MYR 29 per night (rates may vary)
  • Wired Internet access is available in public areas for MYR 29 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)
  • Safes in guestrooms can be used for an extra charge

Children & extra bedsPay at property

  • Children's club access is available for an extra charge

ParkingPay at property

  • Valet parking costs MYR 30 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Doubletree Hilton Melaka Hotel Malacca
  • Doubletree Hilton Melaka Malacca
  • Doubletree Hilton Melaka Hotel
  • Doubletree Hilton Hotel
  • Doubletree Hilton Melaka
  • Doubletree Hilton
  • Doubletree by Hilton Melaka Hotel
  • Doubletree by Hilton Melaka Malacca City
  • Doubletree by Hilton Melaka Hotel Malacca City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Doubletree by Hilton Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, local cuisine, and pool views. Nearby restaurants include Palsaik Korean BBQ (4-min walk), Veggie Planet (5-min walk), and Amigo Steak & Grill (6-min walk).
  • Doubletree by Hilton Melaka has an outdoor pool and a 24-hour fitness center, as well as a sauna.
8.6.Fabulous.
  • 8.0.Very good

    The property has shown signs of aging compared to 2 years ago when I first stayed there when it was just opened for less than a year. Everything was new then but there are now some stains on the sofa and a bit of wear and tear on some furniture.

    2 night family trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great experience.. must stay place in melaka. Very accessible.

    2 night trip with friends, Jan 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel very excellent. Rooms are very big and clean. Hotel staff were very friendly and helpful. Only downside is the amenities in the hotel building. Shopping center below is empty. Not many shops or restaurants in the hotel building.

    Siva, 2 night family trip, Jan 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Spacious and pleasing environment. The pool is great for kids!

    1 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Property so far quite clean and safe. Apart from that, location is a bit quiet and quite desserted. Property is new but not to the level of 5 stars as other countries.

    Francis, 1 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were happy during our stay. The staff namely Anna, Judith and Khairul really made our stay very pleasant. Thank you Doubletree, Melaka.

    4 night family trip, Dec 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very big and spacious room. But hotel facilities not well maintained.

    Wai, 2 night family trip, Dec 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    God size but to improve on housekeeping.

    Overall stay was good, but their food is not up to 5 stars cat. They forgot to clean our tub as it was found with residue from our bomb bath. They also gave us stained towel. Room in a good size even for the most basic room.

    3 night family trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfy hotel

    Hilton staff makes you feel very welcome and very helpful. Rooms are a good size. The shuttle bus is a plus, comes very hour by the hotel. Great service overall

    Veronica, 3 night family trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    comfortable stay

    Bed is huge, room is spacious and clean. Service staff are friendly though the guy that did our check in seemed a little tense (not smiling). Pool water is very cold (sadly). We experienced the same thing in doubletree Johor so we aren’t sure if it’s a double tree thing. There’s shuttle bus to Jonker street but there’s no signboard for it. We found it at hatten square. If you prefer to walk, it’ll take about 20-30min (good to burn off those food!) The mall next to double tree doesn’t have anything much (good that it has a movie theatre!), but don’t expect to get much food.

    Stephanie, 2 night trip, Dec 14, 2019

    Verified Hotels.com guest review

See all 415 reviews