Riad Al Fassia Palace

Photo gallery for Riad Al Fassia Palace

Primary image
Terrace/patio
Terrace/patio
Living area
Minibar, in-room safe, travel crib, free WiFi

Overview of Riad Al Fassia Palace

Riad Al Fassia Palace

3.0 star property
Riverfront riad with 1 outdoor pools, connected to the convention center, near Fes Tannery

9.6/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
42 Derb Salma al Achabinne, Fes, Fès-Meknès, 30200
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
Feel at home
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Fes El Bali

Getting around

  • Fes (FEZ-Saiss) - 40 min drive
  • Fes Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free casino shuttle
  • Theme park shuttle (surcharge)

About this property

Riad Al Fassia Palace

A great choice for a stay in Fes, Riad Al Fassia Palace features a rooftop terrace and offers an airport shuttle (available 24 hours) for MAD 250 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Fellow travelers say good things about the walkable location.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI), COVID-19 Guidelines (WHO), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite valet parking (MAD 20 per night; includes in/out privileges)
  • Free offsite parking within 656 ft

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle on request (available 24 hours)
  • Cruise terminal shuttle*
  • Free ferry terminal shuttle

Offsite

  • Area shuttle within 10 kilometers*
  • Shopping center shuttle*
  • Free casino shuttle
  • Theme park shuttle*

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Private dining
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Art supplies
  • Bed rails

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Rock climbing nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Doorbell and phone notification
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Day bed
  • Travel crib
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: MAD 60.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 25.00 per person, per night
  • Tourism fee: MAD 30 per person, per night
  • Cleaning fee: MAD 100 per person, per stay (varies based on length of stay)
  • Concierge fee: MAD 50 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 250 per vehicle (one-way)
  • Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Late check-in between 10:00 PM and 11:00 PM can be arranged for an extra charge (amount varies)

Children & extra beds

  • Cribs/infant beds are available for MAD 10.0 per day

Pets

  • Pets are allowed for an extra charge of MAD 150 per accommodation, per day

Parking

  • Uncovered valet parking costs MAD 20 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • WELL Health-Safety Rating (IWBI)
  • COVID-19 Guidelines (WHO)
  • Bureau Veritas (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)
  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts cash.

Also known as

Riad Al Fassia Palace Fes
Al Fassia Palace Fes
Al Fassia Palace
Riad Al Fassia Palace Fes
Riad Al Fassia Palace Riad
Riad Al Fassia Palace Riad Fes

Frequently asked questions

Overall score and ratings

9.6

Exceptional

10.0/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Charming Riad, Warm Hospitality
I had the pleasure of staying at the Riad for a few nights. It is authentically and tastefully decorated. The hosts were very generous and welcoming. The food was delightful. The owner also accompanied me for hours visiting shops to help me secure local prices on some of the traditional items I was looking to purchase. I’m really happy that I opted for the Riad over a more western hotel in the city. Definitely recommended.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic. It is like staying in an art museum. Every detail is lovely. Staff are fantastic, from walking you to an atm if you need to find one to finding fantastic local tour guides for you to accommodating breakfast requests. We had an amazing time!
Melissa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay at beautiful property. The Riad is stunning on the inside with intricate work throughout the property. Fouad helped to arrange our city tour with Abdou, who was wonderful and showed us many parts of Fes and took us to the best places to pick up mementos for our trip. We also booked a cool excursion to Volubilis, Meknes, and Moulay Idriss with our driver Kamal. One night, we ate a delicious meal at Dar Hatim, which is run by Fouad's wife, Karima. We were well taken care of throughout our entire stay. Great experience!
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful decorated riad in the heart of the Médina. From the minute we arrived to al Fassia palace, the staff made us feel as comfortable as possible. We were there for a short time but they helped us make the most it by arranging a tour at a great price. We always felt safe as they had their staff member idriss walk us to our destinations or cab if it was late at night. They made us feel like family, and made our trip to fez that much more memorable
1-night trip
Verified Expedia guest review

10/10 Exceptional

THE place to stay; absolutely wonderful experience
We spent three incredible nights at Alfassia Palace on a two week holiday across Morocco and have no critiques to provide. We were welcomed by Esme, our gracious host, who was kind enough to see to our every need without hesitation. From a delightfully grand breakfast to arranging a knowledgeable guide to show us the ancient capital, the generosity and attentiveness of Esme and the staff at Alfassia Palace will not soon be forgotten. As for the house, we cannot stress just how beautifully it is decorated. The intense attention to detail is evident in every nook and cranny; the painstakingly hand-painted ceilings fit truly for a palace. The rooms are large with luxurious adornments such as a soft bed, a handcrafted headboard and wardrobe. Each room has its own washroom, complete with a full sized bathtub (though other suites have jacuzzis) - not something we often saw elsewhere in Morocco hotellery. The panoramic rooftop terrace views truly took our breath away, providing unobstructed views of major historical sites. Alfassia Palace is located near Bab Guissa in a less touristic neighborhood - a 10-20 min. walk to Bab Boujloud. Esme and the staff’s warm reception made our stay truly extraordinary. Our sincerest thanks to everyone at Alfassia Palace for making Fes the highlight of our trip! If you are seeking a genuinely exceptional experience in Fes, look no further than the beautiful Alfassia Palace! We cannot wait to return, inchallah! inchalla!
Verified Hotels.com guest review

8/10 Very good

Wspaniały, bogato zdobiony riad
Wspaniały, okazały riad, który ma około 600 lat. Świetna baza wypadowa do zwiedzania Fezu. Obiekt dla osób lubiących i akceptujących klimat starej arabskiej medyny. Przepięknie odrestaurowane przestronne pokoje, bogato zdobione. Bardzo smaczne i urozmaicone śniadania. Przemiła obsługa. Właściciel uczynny, jest w stanie zorganizować przewodników oraz wycieczki. Zalecam jednak zachowanie ostrożności. Nasz przewodnik po medynie okazał się nieuczciwy i zażądał 3-krotnie wyższej opłaty, niż była ustalona z gospodarzem, do tego zabrał nas do najdroższych warsztatów w mieście, gdzie mały ręcznie tkany dywanik kosztuje 8200 dirhamów (ok. 4000 PLN), a sprzedawcy nie są skłonni do targowania się. Gospodarz poleca też lunche i kolacje w restauracji prowadzonej przez jego rodzinę, ale ona też jest droga jak na Maroko. Smaczna, ale bardzo prosta i lekka kolacja dla 2 osób i 1 dziecka kosztowała nas 380 dirhamów (180 zł). Ja polecam zwiedzać Fez na własną rękę i stołować się w miejscowych barach i restauracjach, które gotują dla europejskich turystów, są niedrogie i bezpieczne. Medyna w Fezie jest ogromna, ale bezpieczna, także wieczorem, znacznie spokojniejsza niż w Marakeszu, sprzedawcy nie zaczepiają, są grzeczni, pomocni i mają niewygórowane ceny.
Slawomir, 3-night family trip
Verified Hotels.com guest review