5L Hotel Beijing CBD (Former Traders Beijing) - Beijing

I have stayed at the 5L Hotel many times during 2019 and earlier, and am always happy with my stays. Good room, good staff, very good location, excellent service (in spite of some receptionists only speaking little english), and very good value-for-money. I wamt to particularly mention the manager Diana ( I think that is her name) who is very service-oriented, speaks very good english, and is a true problem solver when needed. She is always available, from morning to evening, and seems to manage the hotel very well. My favorite hotel in Beijing (and I have stayed in many there over the years, from the most expensive to the budget ones). Continue the good work. Many thanks Mats Andersson

No air conditioning, no ice, fridge is not cold. I lost my key card in my room, I need to pay 50RMB for penalty.

It was fine until I got stuck in the elevator. The elevator broke down and I was stuck. Pressed the emergency button but theres no way of communicating because nobody spoke English. Fortunately, I managed to escape before it broke again. Later, when I managed to find somebody who knows English and complained, my complaint was ignored and all they said was "it's working now".

The hotel was beautiful. The room was gorgeous and clean! The service and staff were very nice. I just wish they had room service as I was very tired after checking in that night and didn't want to go back out to eat. Other than that very small thing, my stay there was excellent!

I booked this hotel based on the gym that was in the photos. The hotel does not have a gym and the staff were surprised that I asked about one! Most of the ground floor is sub leased to outside concessions and one of them does various fitness classes that you pay $12 or so per class. The hotel is what you would expect for this price. It is comfortable but in need of an upgrade - good value for money.