San Diego Lancaster Teófilo Otoni

Photo gallery for San Diego Lancaster Teófilo Otoni

Primary image
Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers
Terrace/patio
In-room safe, desk, blackout drapes, free WiFi

Overview of San Diego Lancaster Teófilo Otoni

San Diego Lancaster Teófilo Otoni

3.0 star property
3-star hotel with winery, near Matriz Church

7.4/10 Good

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Rua Frei Gonzaga, 142, Teofilo Otoni, Minas Gerais, 39800-007
Main amenities
  • 53 guestrooms
  • Daily housekeeping
  • Winery
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Business center
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this property

San Diego Lancaster Teófilo Otoni

San Diego Lancaster Teófilo Otoni features a winery and a rooftop terrace. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the pool bar. An outdoor pool and a steam room are other highlights, and rooms offer 24-hour room service and LCD TVs.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Protected Tourist (Brazil)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Poolside bar
  • 24-hour room service

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Winery on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Portuguese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for BRL 50.0 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 5:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Lancaster Palace Hotel Teofilo Otoni
Lancaster Palace Teofilo Otoni
Lancaster Palace
Lancaster Teofilo Otoni
Lancaster Palace Hotel
Diego Lancaster Teofilo Otoni
San Diego Lancaster Teófilo Otoni Hotel
San Diego Lancaster Teófilo Otoni Teofilo Otoni
San Diego Lancaster Teófilo Otoni Hotel Teofilo Otoni

Frequently asked questions

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.3/10

Staff & service

6.0/10

Amenities

7.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Excelente, cumpriu o proposto.
Jair, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Danilo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 7-night trip
Verified Hotels.com guest review

6/10 Good

Luiz, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Manlio viktor, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Andre, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Diego, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ótimo
Boa estadia, quartos confortáveis e limpos. Reformados, com camas e roupas de cama boas, ótimo chuveiro. Café da manhã prejudicado pelo protocolo da pandemia
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Boa estadia, bom café tudo tranquilo, cama confortável e chuveiros bons
Claudia, 1-night family trip
Verified Expedia guest review