Room: the room was large and spacious for me as a solo traveller, i got a room with 2 beds. The room and bathroom are kept clean daily by the staff Facilities and fixtures are new.
Staff: Some of the friendliest and host helpful people I've encountered. Nadya remembers every guest's name and their activities/concerns. She gives recommendations on restaurants, activities, home remedies, etc. She spends time to get to know guests and their interests, customer service at its best.
Amenities: wifi is fast. Breakfast is simple but tasty, freshly squeezed orange juice and eggs cooked on demand. Airport transfer was included in the package.
Overall: would definitely come back and stay at this hostel. Wonderful experience for me as a first-timer in cusco.