The Coal Exchange Hotel

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Quadruple Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Standard Double Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Family Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Triple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Overview of The Coal Exchange Hotel

The Coal Exchange Hotel

3.5-star property
3.5-star hotel with restaurant, near Principality Stadium

8.4/10 Very good

294 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Restaurant
  • Bar
Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
  • Luggage storage
For families
  • Television
  • Coffee/tea maker
  • Elevator
  • Free toiletries
  • Hair dryer

Choose dates to view prices

About this area

What's nearby

  • In Butetown
  • Principality Stadium - 26 min walk
  • Cardiff Bay - 1 min drive
  • Cardiff Motorpoint Arena - 7 min drive
  • Cardiff University - 15 min drive
  • Cardiff Castle - 14 min drive
  • Barry Island Beach - 31 min drive

Getting around

  • Cardiff International Airport (CWL) - 29 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • Quantum Coffee Roasters - 3 min walk
  • Duchess of Delhi - 4 min walk
  • Giovanni's in the Bay - 5 min walk
  • The Dock - 5 min walk
  • Coffee Mania - 5 min walk

About this property

The Coal Exchange Hotel

3.5-star hotel in the heart of Butetown
The Coal Exchange Hotel provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Multilingual staff, an elevator, and concierge services
  • Smoke-free premises
  • Guest reviews say great things about the overall value and location
Room features
All guestrooms at The Coal Exchange Hotel have amenities such as free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 30-inch LCD TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Languages

English, French, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 1:00 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • French
  • Welsh

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 12.50 for adults and GBP 6.95 for children (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Coal Exchange Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Coal Exchange Hotel on 9 October 2022 start from S$133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Coal Exchange Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no onsite parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Quantum Coffee Roasters (3-min walk), Duchess of Delhi (4-min walk), and Giovanni's in the Bay (5-min walk).
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 6 minutes' walk from Wales Millennium Centre. Travelers say that the hotel is in a great location.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Good. Would stay again.
Mike, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

terrible hotel
the stay was terrible couldn't have a meal in restaurant or a drink in the bar so had to eat in my room. i paid 138.00 for this. area was full of litter rooms are dated, and the receptionist smelt bad of B O . couldnt have breakfast as they only opened resturant at 7.30 to late as had to leave for 7 am, which i paid for, if anyone is going to stay here please change it.
JOHN, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Check in was nice and easy, however room wasn’t ready upon check in times. Size of the room was excellent and great value for money, some aspects of the room could’ve been cleaned better but overall a good experience!
Jordan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Very nice hotel, the staff were friendly and helpful. Great location for cardiff bay.
Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fab stay
Staff were soo friendly and helpful . Very usual and quirky rooms . Whirlpool bath was stunning . Breakfast was all you can eat and was very fresh and plentiful.
Susan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Paul, 1-night trip
Verified Hotels.com guest review