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Hoshino Resorts Tomamu The Tower

Photo gallery for Hoshino Resorts Tomamu The Tower

Exterior
Property grounds
Reception
[Tower 1] Standard Twin Room (Non Smoking 24sqm) | In-room safe, blackout curtains, free cots/infant beds, free WiFi
Couples’ dining

Overview of Hoshino Resorts Tomamu The Tower

Hoshino Resorts Tomamu The Tower

3.5 star property
3.5-star Tomamu hotel with indoor pool
8.4 out of 10 Very good
8.4/10 Very good

76 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
Nakatomamu, Shimukappu, Hokkaido, 079-2204
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Children's pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Television
  • Terrace

Room options

About this area

Getting around

  • Tomamu Station - 23 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ITARA - 15 min walk
  • 森のレストラン ニニヌプリ - 1 min walk
  • Unkai Bar - 15 min walk
  • hal - 4 min walk
  • GARAKU - 5 min drive
Map

About this property

Hoshino Resorts Tomamu The Tower

Enjoy your visit to Tomamu with a stay at Hoshino Resorts Tomamu The Tower. You can take a dip in the indoor pool, then indulge in sports massages, facials or aromatherapy. Other features include a sauna, a children's pool and a terrace. The helpful staff and size get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 500 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle*

Property amenities

Food and drink

  • Shared microwave

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Shopping

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an outdoor public bath.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hoshino Resorts Tomamu Tower Hotel Shimukappu
Hoshino Resorts Tomamu Tower Hotel
Hoshino Resorts Tomamu Tower Shimukappu
Hoshino Resorts Tomamu Tower
Hoshino Resorts Tomamu The Tower Hotel
Hoshino Resorts Tomamu The Tower Shimukappu
Hoshino Resorts Tomamu The Tower Hotel Shimukappu

Frequently asked questions

Is there a pool at Hoshino Resorts Tomamu The Tower?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hoshino Resorts Tomamu The Tower?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hoshino Resorts Tomamu The Tower?
Yes, there's free self parking.
What are the check-in and check-out times at Hoshino Resorts Tomamu The Tower?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Hoshino Resorts Tomamu The Tower and nearby?
Hoshino Resorts Tomamu The Tower has an indoor pool and a sauna.
Does Hoshino Resorts Tomamu The Tower have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Food was great and views were amazing. But we encountered issues with the beds during our initial check-in. The beds were very old, lacked support, and had a musky smell - resulting in poor sleep. We were told that Hoshino Resorts had only recently taken over the property and that it is due for an overhaul and refurbishment soon. We hope the resort replaces the beds eventually. Notably, a hotel manager by the name of Mei went the extra mile to ensure that we were made comfortable and to address our feedback. Her service recovery, customer mindedness and care really saved our stay.
Verified Expedia guest review

8/10 Very good

Great skiing!
DANIEL, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenience and many activities for winter festival
2-night family trip
Verified Expedia guest review

8/10 Very good

Great combo of ski and non-ski facilities. Nice amenities such as cafe lounge hotel guests with free flowing sake or hot milk. The connecting skyways are fun and practical. Ice village was neat and so was the cable cars to the top of the hills. Choice of restaurants are adequate. All in all a we had a very fulfilling stay.
LEUNG, 4-night family trip
Verified Expedia guest review

6/10 Good

Lobby staff not so friendly.
Rachel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Nice place to stay for Ski and other activities as they all located in a resort, bus pick up from the station, unkai rides and pass is included in the hotel charge. Nice staff and ski coaching are very friendly. Restaurants are load3d with many people during peak hours and long waiting que.
Sunita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Having great times with our kids in this hotel & facilities. Good food also.
1-night trip
Verified Expedia guest review

8/10 Very good

The room was nice, big and clean. We stayed for 3 days and we used almost all the facilities that were available. During the date we were there, the snow sport stuffs are not operating. So we only played with the snow. The hotel can be a bit too crowded and there were not so many choices for food (we did not want to eat at the all-u-can-eat buffet) and the queue can be frustrating especially during dinner time since some restaurants only open for lunch. There is no typical convenience store but they have a shop which sells merchandise and cup noodles/drinks/fruit/snacks. Was expecting some simple bento but the best one they had was the typical convi store sandwiches which are only available in the morning. We had a bit of a problem when we asked the information staff on what time we should take the shuttle bus to Tomamu train station. I think she was not really well-conversed in English so there was a bit of misunderstanding and we almost had to wait for 1 hour in the snow. Luckily we double checked the schedule with another staff.
2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with lots of activities and dining options, comes at a cost though. Overall still a wonderful experience
KG, 1-night trip
Verified Expedia guest review