Very clean, staff professional and friendly, especially on arrival.Had to connect own phone to chromecast in room, was not working so had limited channels, expected more for the room price, should not have to use own phone, very disappointed in this as was looking forward to relaxing with some movies. Only 2 towels in room for 4 people. Order room service and got 1 knife and fork, no spoons for 2 cheesecakes when rang reception and explained they couldn’t see the problem. Second room card was not activated, was in a rush and got stuck in lift with other guests going up and down to different levels. Overall was nice stay, just some little things that disappointed.