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All properties in Santa Cruz, Santa Cruz, Bolivia

Hotel Cortez

3.5-star hotel with 2 restaurants, near Plaza 24 de Septiembre

  • Free WiFi in lobby
From
S$121

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  • Hotel Cortez
  • Hotel Cortez
  • Outdoor Pool
  • Indoor Spa Tub
  • Hotel Cortez
Hotel Cortez. Image 1 of 64.
1 / 64Hotel Cortez
Av. Cristobal de Mendoza 280, Santa Cruz, Bolivia
9.0.Superb.
  • loved the location great restaurants at close proximity but the hotel restaurant is also…

    Mar 13, 2019

  • We liked everything about this place, it should be a 10 star ,

    Mar 3, 2019

See all 17 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 184 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools and 2 spa tubs
  • 24-hour fitness center
  • 24-hour business center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Plaza 24 de Septiembre - 18 min walk
  • Municipal Library - 7 min walk
  • Arenal Park - 13 min walk
  • Ethno-folkloric Museum - 15 min walk
  • La Recova Artisan Walk - 16 min walk
  • Guarani Nandereko Nomai Art and Culture Center - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Double Room, 1 Queen Bed
  • Double Room, 2 Twin Beds
  • Triple Room
  • Suite (1 people)
  • Suite

Location

Av. Cristobal de Mendoza 280, Santa Cruz, Bolivia
  • Plaza 24 de Septiembre - 18 min walk
  • Municipal Library - 7 min walk
  • Arenal Park - 13 min walk

What’s around

Landmarks

  • Plaza 24 de Septiembre - 18 min walk
  • Municipal Library - 7 min walk
  • Arenal Park - 13 min walk
  • Ethno-folkloric Museum - 15 min walk
  • La Recova Artisan Walk - 16 min walk
  • Guarani Nandereko Nomai Art and Culture Center - 19 min walk
  • Franco Aleman Cultural Center - 19 min walk
  • San Lorenzo Cathedral - 19 min walk
  • Sacred Art Museum - 20 min walk
  • Santa Cruz Zoo - 20 min walk
  • Artecampo - 1.5 mi / 2.5 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 23 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 184 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Wheelchair-accessible parking on site
  • Onsite garage
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Sauna
  • Pool sun loungers

Working away

  • 24-hour business center
  • Conference space
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Poza del Bato - This restaurant specializes in international cuisine.

Tahuichi - This restaurant specializes in international cuisine. Open daily.

Small print

Also known as

  • Hotel Cortez Santa Cruz de la Sierra
  • Cortez Santa Cruz de la Sierra
  • Hotel Cortez Santa Cruz
  • Cortez Santa Cruz
  • Hotel Cortez Hotel
  • Hotel Cortez Santa Cruz
  • Hotel Cortez Hotel Santa Cruz

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Cortez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include El Asador (3-min walk), Sir Francis (4-min walk), and Bravissimo pizzeria e trattoria (5-min walk).
  • Hotel Cortez has 2 outdoor pools, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great Service We arrived late and they actually kept the kitchen open for us We had Cilpancho a great meal Breakfast is very good overall not 5 stars but 6 stars p.s. Get the hotel to send u a driver from viruviru hotel its $16 usd but worth every penny Book it by email direct with the hotel They have a great web site

    Peter, 1 night trip, Sep 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the service, staff were very helpful rooms were very clean, property was well maintained I will recommend this hotel 100%

    Juan, 7 night trip, Sep 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Gute Lage, schöner Innenhof mit Pool, grosse Zimmer. Personal freundlich und hilfsbereit.

    1 night trip, Oct 9, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Excelente Hotel

    Excelente Hotel, muy buena atención y especial para ejecutivos. Sólo tuve pequeños inconvenientes con personas que hicieron junta hasta altas horas de la noche, pero personal de hotel estuvo muy diligente a la hora de atender el reclamo.

    Juan Pablo, 4 night business trip, Jun 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un’oasi di pace in mezzo al traffico

    Ero già passato da questo hotel 3 anni fa circa e mi aveva fatto un’ottima impressione, benché ci fossi rimasto poche ore. Non posso che confermare quelle impressioni grazie alla gentilezza del personale, al giardino stupendo con una bella piscina, alla pulizia e all’abbondante colazione mattutina. Al termine del soggiorno mi hanno dato pure un omaggio. Proprio un bella esperienza

    STEFANO, 2 night business trip, Apr 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel agradável , excelente localização, equipe de atendimento muito amável

    3 night trip, Nov 26, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Muy bien

    Ander, 1 night business trip, Nov 19, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    HOTEL IDEAL

    Hotel muy aconsejable para cualquier tipo de Estancia. Limpio, Cómodo, Bien ubicado, Tranquilo, Buen Servicio, Buenas instalaciones y Estupendo personal de servicio

    LINO, 4 night business trip, Aug 6, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Kari, 1 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ander, 1 night business trip, Jun 10, 2019

    Verified Hotels.com guest review

See all 17 reviews