1. The info Expedia sent said I could check in at 12pm, whereas the hotel rules say 15h00 is the earliest time. Our travel plans were made based on the information you had given us, so this was inconvenient.
2. The amount Expedia debited me was 41.14 euros more than the actual invoice I was given by the hotel. How do you account for this?
3. I requested 2 x Chambres Triples in my booking, (paid for in Dec 22). I requested adjoining rooms. The manager didn't listen to a word I said, and make repeated mistakes when calculating the daily tax. I was then given 1 room with 2 single beds, and 1 room with a double and a single bed. When I complained, the manager was extremely aggressive, and rude. He could not have been more unhelpful. I was left shaken by how obnoxious he was.
4. The lifts did not work properly.
5. I had no hot water in my room on the first day.
6. Finally, I purchased 4 small instant coffees from the vending machine in reception, and have been charged 40 euros for them. There was no price marked, but I expected the prices to be between 1-2 euros per cup, as is usual, even in Paris. But 40 euros? What kind of establishment is it that cheats their guests in such a way?
I am very unhappy with my whole experience, and given the difference in price, would not use Expedia again. - Your claim that you are cheaper than booking with the hotel directly is manifestly untrue.