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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Sophia Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001, Colombia

4-star hotel with outdoor pool, near Clock Tower
  • Free cooked-to-order breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Clean hotel, nice rooms, close to everything and beautiful rooftopNov 26, 2020
  • All was as described. Happy.Nov 5, 2020

Sophia Hotel

More Info: 6823 2342

from S$157
  • Deluxe Room, 1 King Bed
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Suite, 1 King Bed, Terrace

What’s around Sophia Hotel

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 3 min walk
  • Cartagena de Indias Convention Center - 13 min walk
  • Bocagrande Beach - 16 min walk
  • San Felipe de Barajas Castle - 24 min walk
  • Marbella Beach - 33 min walk
  • Plaza de San Pedro Claver - 1 min walk
  • San Pedro Claver Church and Convent - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Rooftop terrace
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Sophia Hotel’s small print

Also known as

  • Sophia Hotel cartagena
  • Sophia Cartagena
  • Sophia Hotel Hotel
  • Sophia Hotel Cartagena
  • Sophia Hotel Hotel Cartagena

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge of COP 150000 (subject to availability)

Late check-out can be arranged for an extra charge of COP 150000 (subject to availability)

Cribs/Infant beds are available for COP 100000.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of COP 80000 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of COP 50000 per room (one-way)

Airport shuttle service for children up to age 12 costs COP 30000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sophia Hotel

  • Does Sophia Hotel offer free cancellation for a full refund?
    Yes, Sophia Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sophia Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sophia Hotel?
    Sorry, there's no onsite parking at Sophia Hotel.
  • Is there a pool at Sophia Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sophia Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of COP 80000 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sophia Hotel?
    You can check in from 3:00 PM - midnight. There's a charge of COP 150000 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of COP 150000 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Sophia Hotel?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Wippy (3-min walk), El Burlador de Sevilla (3-min walk), and La Paletteria (3-min walk).
  • Is airport shuttle service offered by Sophia Hotel?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at Sophia Hotel?
    No, this hotel doesn't have a casino, but Rio Cartagena Casino (12-min drive) is nearby.
  • What is there to do at Sophia Hotel and nearby?
    Sophia Hotel has an outdoor pool.

Recent reviews

Exceptional 9.6 From 168 reviews

Exceptional 10.0
First time in Cartagena
The hotel was awesome, clean, great service, the staff was veryfriendlyand helpful....loved the breakfast brought up to our room. The hotel is walking distance to everything you need....bars, restaurants, pharmacy, grocery store. Our room was very nice, comfortable bed and pillows. I have no complaints. We had an excellent stay of 3 nights in beautiful Cartagena. I would come back and stay here again.
us3 night trip
Exceptional 10.0
Best location and customer service in the entire country.
Gabe, us4 night family trip
Fair 4.0
Very Disappointed; Hard to Believe Other Reviews
Pros: Location, friendly staff. Cons: Sophia "suite" size is grossly misrepresented with no wow factor (very plain / dark), not 4* luxury, no mini bar, firm bed, no real bathroom (single basin in the bedroom, with glass divider to shower / toilet with little privacy), oscillating hot / cold shower water, lack of view except when standing (due to plant height), broken canopy, toilet paper not replaced (ran out), sub-par breakfast (juice, coffee, fruit and eggs, with stale / inedible bread both days), single / small bottle of water (extra cost for more), cigarette butts around terrace. We arrived at 12:30 pm (hotel notified prior), didn't expect room to be ready but they said 1 - 2 hours. Ended up waiting for more than 3 hours (in room at 3:40 pm, 40 minutes after check-in despite complaining). Went to the pool bar to use our bar credit a couple of times, no bartender to be found. We were both really disappointed with the property and don't understand the other glowing reviews. We've stayed in many different hotels in Old Town which are way better (e.g. Santa Clara, Quadrifolio, Bastion, Noi, Casa San Agustin etc) and it seems like some folks are conflating their magical Old Town experience with their positive reviews of this hotel. After two days we switched to an 80 sq.m. suite at the Intercontinental which was huge in comparison (even though the Sophia Suite is advertised as being larger). For us this was really like a 2* or 3* property and lacked any real management
Gerard, us2 night trip
Very good 8.0
Loved our stayed, took you back in history. It was unfortunate that some areas for dancing were not available.
Edwin, us3 night romance trip
Exceptional 10.0
I really enjoyed my stay in this hotel! Beautiful and clean
Diana, us2 night romance trip
Exceptional 10.0
Best Service property in Cartagena
We loved this Boutique Hotel in the “Old Town” of Cartagena. From the start personalized 5 star service. Beautiful classic property with traditional decoration. Terrace for sunsets is a must! Staff made our stay a great experience. Highest human warmth starting from the GM Andres, Mauricio front desk to kitchen and cleaning staff. We needed a special diet to which they were very accommodating, also recommendations for restaurants and things to do were outstanding! I never write reviews but this property definitely deserved it. We will be back very soon and hope to make this our home away from home!
J Sebastian, us4 night trip
Exceptional 10.0
The Sophia,is a beautiful hotel in a great location in the Walled City of Cartegena. From the moment we walked into the hotel, the whole ambience of a friendly, clean, hotel was felt. All of the staff, and I mean all, could not do enough for us, always ready to Help, with any questions or queries we had. Special thanks to Maryoris, Deiver, and Karelia, who looked after us. The breakfast was amazing, excellent choices of foods, and coffees. The roof pool, and view were amazing. We would definitely return to this beautiful hotel.
Marie, ca4 night trip
Exceptional 10.0
Perfect location. I had the terrace room and the views of the city were amazing. Great service all around.
Michael, us2 night trip
Exceptional 10.0
The staff, property, management was AMAZING!!!! I truly enjoyed my stay and would recommend anyone visiting to stay at the Sophia Hotel in the walled city.
us5 night trip
Exceptional 10.0
This was a nice hotel in a great location.The staff was very friendly and very accommodating. They had a few who spoke decent English which was helpful. Great breakfast!
ca3 night romance trip

Sophia Hotel