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SpringHill Suites by Marriott Charlotte Uptown

Hotel with restaurant, near Spectrum Center

  • Free buffet breakfast and free WiFi

Image gallery

  • Lobby
  • Lobby
  • Studio, 2 Queen Beds, Non Smoking - Living Area
  • Studio, 1 King Bed, Non Smoking - Bathroom
  • Lobby
Lobby. Image 1 of 41.
1 / 41Lobby
311 East 5th Street, Charlotte, 28202, NC, United States of America
9.0.Superb.
  • Nice staff especially ladies in breakfast room, they were so nice and helpful. Clean…

    Jul 18, 2021

  • Convenient

    Jul 17, 2021

See all 834 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • Business center

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • In Charlotte Center City
  • Spectrum Center - 2 min walk
  • EpiCentre - 5 min walk
  • NASCAR Hall of Fame - 10 min walk
  • Charlotte Convention Center - 18 min walk
  • Bank of America Stadium - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Non Smoking

Location

311 East 5th Street, Charlotte, 28202, NC, United States of America
  • In Charlotte Center City
  • Spectrum Center - 2 min walk
  • EpiCentre - 5 min walk

What’s around

Landmarks

  • In Charlotte Center City
  • Spectrum Center - 2 min walk
  • EpiCentre - 5 min walk
  • NASCAR Hall of Fame - 10 min walk
  • Charlotte Convention Center - 18 min walk
  • Bank of America Stadium - 20 min walk
  • Bank of America Corporate Center - 6 min walk
  • Bechtler Museum of Modern Art - 13 min walk
  • Mint Museum Uptown - 13 min walk
  • Truist Field - 15 min walk
  • Duke Energy Headquarters - 16 min walk

Getting around

  • Charlotte-Douglas International Airport (CLT) - 15 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 3 min drive
  • Gastonia Station - 27 min drive
  • 7th St Station - 4 min walk
  • Charlotte Transportation Center Station - 5 min walk
  • 3rd St - Convention Center Station - 9 min walk

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 28 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4092
  • Conference space size (meters) - 380

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch Smart TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Uptown Bar - This bar serves light fare only.

Small print

Also known as

  • SpringHill Suites Marriott Charlotte Uptown Hotel
  • Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
  • Hotel SpringHill Suites by Marriott Charlotte Uptown
  • SpringHill Suites by Marriott Charlotte Uptown Charlotte
  • SpringHill Suites by Marriott Charlotte Uptown Hotel
  • SpringHill Suites by Marriott Charlotte Uptown Charlotte
  • SpringHill Suites by Marriott Charlotte Uptown Hotel Charlotte
  • SpringHill Suites Marriott Uptown Hotel
  • SpringHill Suites Marriott Charlotte Uptown
  • SpringHill Suites Marriott Charlotte Uptown Hotel
  • SpringHill Suites Marriott Uptown Hotel
  • SpringHill Suites Marriott Charlotte Uptown
  • SpringHill Suites Marriott Uptown
  • Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte

Optional extras

Self parking costs USD 28 per night

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SpringHill Suites by Marriott Charlotte Uptown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 28 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Uptown Bar . Nearby restaurants include Queen City Q (3-min walk), Rooster's Wood Fired Kitchen II (4-min walk), and Mert's Heart and Soul (4-min walk).
  • Maintain your daily exercise routine at the gym.
9.0.Superb.
  • 8.0.Very good

    Valet guys kind of took a long time and a couple of times there weren't anyone at the Valet desk so I had to wait. Then once I got inside to check in, it was SUPER hot in the lobby. Please invest in air condition for guests who have to stand & wait.

    Amber, 1 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Go somewhere else.

    We stayed on 7th floor. Our refrigerator was not working. The ice machine on our floor not working. Noisy train beeping was loud. Front desk staff not very welcoming. Breakfast coffee undrinkable. Bacon inedible.

    2 night trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful and friendly service

    Excellent stay. Me and two of my grandgirls were on a trip for their graduation and 18th birthday. The hotel staff were very accommodating and extremely friendly. I would definitely recommend this hotel and would stay there again.

    Maureen, 1 night family trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed my stay

    I enjoyed my stay. Customer service was great, professional. Hotel has updated fixtures and clean rooms. Room was spacious and bed was very comfortable.

    Pamela, 2 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    They faked advertise full buffet breakfast. There is no breakfast. It’s only coffee and muffin. Misleading.

    1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The only complain we have is people being laid late at night.

    Byron, 2 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Charlottes Best

    Me and my wife didn’t want to leave the staff was The BEST!!!!

    Quincy, 3 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spring Hill was one of my favorite places to stay

    Yolanda, 1 night business trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    hotel refuses refund

    I made a reservation for two nights for my husband and daughter for a college orientation. My husband slept in the car the 2nd night because apparently hotels.com made reservation in two parts, so the hotel tried to charge a second security deposit which he wasnt prepared for. The hotel manager he spoke with did not work with him or refund him for the night they refuse to let him stay. I got told if i would have booked directly through hotel and not a third party this wouldnt have happened. Well i would not have thought to book there had it not been for hotels.com . I am just in shock that they refused to work stuff out. I still haven't been able to reach hotels .com , a person, to help straighten this out

    1 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cant wait to visit again!

    The hotel and staff were fantastic! Location was in walking distance from great restaraunts. Breakfast was really nothing adequate...but hey its covid im not mad.

    Kimberly, 2 night trip, Jun 11, 2021

    Verified Hotels.com guest review

See all 834 reviews