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The Strand Palace Hotel

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Deluxe King | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio King | In-room safe, desk, blackout curtains, free WiFi
Breakfast, lunch and dinner served, British cuisine
Lobby sitting area
Shower, designer toiletries, hair dryer, towels

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property
4-star hotel with restaurant, near Covent Garden Market

8.6/10 Fabulous

1,831 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
372 The Strand, London, England, WC2R 0JJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • In London City Centre
  • Trafalgar Square - 7 min walk
  • Leicester Square - 9 min walk
  • Piccadilly Circus - 13 min walk
  • Oxford Street - 13 min walk
  • London Eye - 14 min walk
  • The British Museum - 15 min walk
  • Big Ben - 16 min walk
  • St. Paul's Cathedral - 21 min walk
  • Buckingham Palace - 22 min walk
  • Hyde Park - 31 min walk

Getting around

  • London (LCY-London City) - 20 min drive
  • London (LTN-Luton) - 45 min drive
  • Heathrow Airport (LHR) - 46 min drive
  • London (STN-Stansted) - 49 min drive
  • Gatwick Airport (LGW) - 91 min drive
  • London Charing Cross Station - 6 min walk
  • Tottenham Court Road Station - 13 min walk
  • London (QQW-Waterloo Train Station) - 15 min walk
  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Underground Station - 6 min walk
  • Embankment Station - 6 min walk

Restaurants

  • Itsu - 1 min walk
  • Ole & Steen - 2 min walk
  • The Wellington - 1 min walk
  • Honest Burgers - 2 min walk
  • The Coal Hole - 1 min walk
Map

About this property

The Strand Palace Hotel

The Strand Palace Hotel puts you in a great location, within a short 10-minute walk of Trafalgar Square and Leicester Square. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Haxells Restaurant & Bar, which serves British cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also within a 15-minute walk of Piccadilly Circus and London Eye. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Covent Garden Underground Station is 5 minutes and Charing Cross Underground Station is 6 minutes.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 788 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1909
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Haxells Restaurant & Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Gin Palace – On-site bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19 to 19 for adults and GBP 10 to 10 for children
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Does The Strand Palace Hotel offer free cancellation for a full refund?
Yes, The Strand Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Strand Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Strand Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Strand Palace Hotel?
Sorry, there's no on-site parking at The Strand Palace Hotel.
What are the check-in and check-out times at The Strand Palace Hotel?
You can check in from 3:00 PM - anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Strand Palace Hotel and nearby?
Recommended spots to visit include Covent Garden Market (3-min walk) and Piccadilly Circus (13-min walk), along with London Dungeon (15-min walk) and Big Ben (0.8 mi).
Are there restaurants at or near The Strand Palace Hotel?
Yes, Haxells Restaurant & Bar offers British cuisine.
What's the area around The Strand Palace Hotel like?
The Strand Palace Hotel is in London City Centre, a short 5-minute walk from Covent Garden Underground Station and 7 minutes' walk from Trafalgar Square. The local area is considered central, as well as being good for sightseeing.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

RICHARD, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lynda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Check-in issues.
They had a problem with their computer systems so we had to stand in the check-in line for 30 mins. We eventually got through to the front of the queue and checked in, only for one of the employees to then let themselves into our room a couple of hours later, claiming that it was showing as empty. We explained we had checked in and thought the matter was resolved, but another couple of hours later we received a call from reception asking us how we were using the room as noone had checked in. I again explained we had already checked in and this was the second time someone had asked us this, and it was quite upsetting, but they did not offer any support with this. Upon checkout I explained I was quite upset and I was met with "well it's not our fault the check-in system was down". Very disappointing as we have stayed here before and expected it to be a pleasant experience again this time.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

For one night only
Overall we had an enjoyable stay for one night, check in m/out was straightforward and room was very comfortable. The staff friendliness and service in Maxell at breakfast could have been improved: table escorted to was already allocated, alternative provided wasn’t prepared for two people and there were no plates or mugs available without asking. Choice of food and quality was excellent. Overall very good.
Samantha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

C J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Plug stuck
This was a convenient and comfortable stay for a special and rare visit to the Royal Opera House. The hotel, much refurbished since we stayed last, doesn't quite know now in what market it falls. The Gin Bar, for example, is a bizarre mixture of design styles and din't feel a comfortable place to Alex after the ballet. The plug in the bathroom sink didn't work on arrival but a very helpful member of staff fixed it quickly. Thanks to him.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah-Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 2-night trip with friends
Verified Hotels.com guest review