Golden Palace Hotel Lombok

Photo gallery for Golden Palace Hotel Lombok

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Golden Palace Hotel Lombok

Golden Palace Hotel Lombok

4.0 star property
4-star hotel in Mataram with 2 restaurants and spa

9.2/10 Superb

46 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Gym
  • Laundry facilities
  • Spa
  • 24/7 front desk
Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lombok Epicentrum Mall - 5 min drive
  • Islamic Center NTB - 9 min drive
  • Senggigi Beach - 39 min drive
  • Lembar Port - 45 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

About this property

Golden Palace Hotel Lombok

A great choice for a stay in Mataram, Golden Palace Hotel Lombok features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 300000.00 per vehicle. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Fitness classes
  • Karaoke

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Jasmine has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cendrawasih - This fine-dining restaurant serves breakfast, lunch, and dinner.
Merak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.
Rooptop Garden - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This coffee shop is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 110000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000.00 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 350000.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
2-night trip
Verified CheapTickets guest review

8/10 Very good

Everything is ok except this time there is a cockroach in the room
Eng Seng, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay and breakfast was great
Lynne, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast with lots of variety. Comfortable bed
Lynne, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel
Good breakfast and clean rooms and big toilet
kevin jern hui, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified Hotels.com guest review

10/10 Exceptional

City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified Hotels.com guest review

10/10 Exceptional

More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
POH CHAI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
PY, 2-night trip
Verified Expedia guest review