Guests
All properties in Araches-la-Frasse, Haute-Savoie, France

Terminal Neige - Totem

Ski-in/ski-out hotel with spa, near Flaine Ski Resort

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Loft - Living Room
  • Loft - In-Room Dining
  • Terrace/Patio
Terrace/Patio. Image 1 of 58.
1 / 58Terrace/Patio
Flaine Forum, Araches-la-Frasse, 74300, Haute-Savoie, France
9.0.Superb.
  • Nice contemporary decor with an adequate buffet breakfast and dinner. Nice relaxed…

    Jan 2, 2020

  • We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this…

    Dec 23, 2021

See all 107 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Gym

Property highlights

Main amenities

  • 96 guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Spa tub

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • Samoens Ski Resort - 28.7 mi / 46.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Suite
  • Classic Room, 1 Queen Bed (Mountain)
  • Suite
  • Club Room
  • Loft
  • Deluxe Room
  • Classic Room, 1 Queen Bed (Forum)
  • Club Room, Balcony

What’s around

Landmarks

  • Samoens Ski Resort - 28.7 mi / 46.2 km

Getting around

  • Saint-Exupery Airport (LYS) - 130 min drive
  • Cluses Station - 32 min drive
  • Marignier Station - 39 min drive
  • Bonneville Station - 40 min drive
map
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Flaine Forum, Araches-la-Frasse, 74300, Haute-Savoie, France

At a glance

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 4:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Ski-in/ski-out access
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Snowboarding on site
  • Cross-country skiing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ski passes available
  • Sauna

Working away

  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1960
  • Elevator
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • German

In the room

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Altitude. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Friendly Kitchen - This restaurant specializes in regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Snowboarding on site
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Snowboarding on site

Nearby

  • Cross-country skiing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The fitness facility is accessible for EUR 10 per person
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Terminal Neige Totem Hotel Araches-la-Frasse
  • Terminal Neige Totem Hotel
  • Terminal Neige Totem
  • Terminal Neige - Totem Hotel
  • Terminal Neige - Totem Araches-la-Frasse
  • Terminal Neige - Totem Hotel Araches-la-Frasse
  • Terminal Neige Totem Araches-la-Frasse
  • Terminal Neige Totem Hotel Flaine
  • Terminal Neige Totem Flaine
  • Terminal Neige Totem

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Terminal Neige - Totem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Terminal Neige - Totem.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - 5:30 AM. Check-out time is noon.
  • Yes, Friendly Kitchen offers regional cuisine. Nearby restaurants include Le Michet (6-min walk), La Pente à Jules (11-min walk), and L'epicea (11-min walk).
  • Have fun with onsite winter activities like downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the spa tub. Terminal Neige - Totem also has a sauna and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Perfect

    Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.

    Harri, 3 night family trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.

    4 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.

    3 night romance trip, Jan 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it!

    Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.

    Matthew, 4 night trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.

    3 night family trip, Apr 17, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    I liked the view, the location, the staff, the atmosphere and decor, the restaurant (very good breakfast and dinner).

    7 night family trip, Apr 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Trendy Hotel in Flaine

    Hotel in great position in resort, ski in/out, a few shops and restaurants within 2 minutes walk. 3 mins to main lift out of Flaine. The hotel was immaculately clean with very comfy beds and we had a great view from our balcony of the slopes. If you are stopping half board pay on reservation as it is much cheaper. The food looked good but we preferred to have a wander at night and find a restaurant. There are a handful that serve excellent local food and the normal chicken, steaks or burgers. All at French ski resort prices though. Our only moan was breakfast time. The staff did not clear the tables quickly enough and it was hard to find a table that had been cleared and reset, even though there were plenty of tables vacant. The buffet breakfast itself was great with a choice of full English, cereals, yoghurts, croissants and local pastries etc. Don't be put off by the appearance of the hotel from the outside. Inside is trendy and has a nice feel and very clean.

    Vicki, 4 night family trip, Feb 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Young friendly hotel

    Very helpful staff and excellent buffet dinner. Rooms on the small side

    Wendy, 3 night romance trip, Jan 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, funky inside and really close to the lifts.

    3 night family trip, Jan 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, ski in ski out and great bar for apres

    Phil, 4 night trip, Dec 26, 2018

    Verified Expedia guest review

See all 107 reviews