Smoky Mountain Center for the Performing Arts - 5 min drive
Getting around
Asheville Regional Airport (AVL) - 76 min drive
Greenville, SC (GSP-Greenville-Spartanburg Intl.) - 136 min drive
Restaurants
McDonald's - 2 min walk
Caffe Rel - 6 min walk
Bojangles' Famous Chicken 'n Biscuits - 16 min walk
Taco Bell - 2 min drive
Haywood Smokehouse - 17 min walk
About this property
Sapphire Inn
When visiting Franklin, Sapphire Inn is a great choice to consider. Guests will have free perks such as WiFi, self-parking and wired Internet. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 7 kg per pet)*
Cash deposit: USD 100.00 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
Sapphire Inn Franklin
Sapphire Inn
Sapphire Inn Motel
Sapphire Inn Franklin
Sapphire Inn Motel Franklin
Frequently asked questions
Does Sapphire Inn offer free cancellation for a full refund?
Yes, Sapphire Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapphire Inn?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 7 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sapphire Inn?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Sapphire Inn?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Sapphire Inn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a picnic area and a garden.
What's the area around Sapphire Inn like?
Sapphire Inn is a short 1-minute walk from Nantahala National Forest and 12 minutes' walk from Ruby City Gems & Minerals.
Sapphire Inn Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Gonzalo
Gonzalo, 3-night trip
Verified Hotels.com guest review
6/10 Good
8 December 2024
Danny
Danny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Friendly staff and clean
amy
amy, 1-night trip
Verified Expedia guest review
8/10 Very good
19 October 2024
The owner Frenchie was awesome! Room was fine and clean. Perfect price. It filled up full b4 8pm. Would totally stay there again!
Darla
Darla, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Zachary
Zachary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Have stayed there frequently because affordable and convenient.
Clair
Clair, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Great stay quiet and peaceful ✌
awesome stay. very very very cool management 👌 👍 😎 👏 😀
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
David H
David H, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 August 2024
I was in Franklin for a couple nights in between travel. It’s a beautiful little town. Location was super convenient to highways. Staff was friendly and helpful. Updates on the horizon but it was clean, quiet and comfortable. I will stay again if I find my way in this neck of the woods again.
Angie
Angie, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 August 2024
Convenient location, but pretty dilapitated and out dated. Noisy neighbors upstairs stomping around and didn't sleep well. Sheets were pretty ratty but i guess you get what you pay for
Emily
Emily, 1-night trip
Verified Orbitz guest review
8/10 Very good
31 July 2024
Kris
Kris, 1-night trip
Verified Expedia guest review
2/10 Poor
13 July 2024
Waited 10mins before anybody came to check me in...ac barely worked, the refrigerator didnt work made the room smell after opening it...
Billy
Billy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Young
Young, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
13 July 2024
FLIES! Otherwise good
Room was clean and decently maintained/updated. However there were flies everywhere in the room to the point we did not use any of the towels or shower or anything in the room. If flies were not there I would give it a 4 stars, as everything was good not exceptional.
Also pet fees for conditions of rooms are a bit high if you have a pet, more than the $30 their website says.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Hengli
Hengli, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Always a great value and location
David H
David H, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 June 2024
DO NOT BOOK!!! Absolute garbage fire of a stay. Booked same day because our travel plans changed and we needed somewhere cheap. We weren’t able to arrive until 10pm. It’s my acct but I don’t have a debit card currently, so my mother came inside to pay with hers. First the jerk at check in gave us soooo much trouble. Rolling his eyes, scoffing and saying he wishes he could’ve canceled our reservation before we got there!! He tried to talk us out of the booking even!! He kept pressing the question about if we had pets with us, which we didn’t… just because I had a “dog mom” shirt on. He kept snidely saying that we’d “better tell him now or he will charge us for everything he can”. It’s 1030pm and I just want to sleep!! Finally we got to the room and were shocked… the door is a residential lock and key and the A/C unit didn’t work properly. The whole room was dirty and grimy. Then as I’m taking a shower, TWO ROACHES came up thru the drain!!!! Awful and disgusting… please pay the extra $15-20 to stay somewhere else!!!
Abbigail
Abbigail, 1-night family trip
Verified Expedia guest review
6/10 Good
4 June 2024
Don
Don, 3-night trip
Verified Expedia guest review
4/10 Fair
31 May 2024
Sketchy dealings
At check-in, they charged me almost $7 more than the hotels.com app had said. When I complained, she seemed angry and told me that the app doesn’t put in tax, so they add that in. I later pulled up the email that detailed the room cost plus tax, and showed it to her. She refunded the extra money, but the whole experience seemed sketchy. I won’t be back.
Gail
Gail, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 May 2024
I do not leave reviews normally and understand that I chose a cheap hotel while I was in the area, but I chose it by the reviews that had been left.
This is the nastiest place I have ever stayed at.
My feet got dirty on the laminate flooring in the main room after showering.
When I got the bathroom floor wet after my shower I attempted to wipe up the water and made mud!! The kind gentleman who is running the place claimed he had staffing issues recently… the nasty had been building over a long period of time. I suggested a spring cleaning to go with the excuses that were offered.
Please if you do decide to stay, check the room before you pay! Good luck
Dawn
Dawn, 6-night business trip
Verified Expedia guest review
4/10 Fair
18 May 2024
Price and location were right. The room needs a dehumidifier. The clean towels felt damp. My jacket as well when I put it on in the morning.