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Pesona Alam Resort & Spa

Photo gallery for Pesona Alam Resort & Spa

Aerial view
3 outdoor pools
3 outdoor pools
3 outdoor pools
Minibar, in-room safe, desk, laptop workspace

Overview of Pesona Alam Resort & Spa

UNESCO Sustainable Travel Pledge

Pesona Alam Resort & Spa

3.5 star property
Mountain hotel with 3 outdoor pools, near Taman Safari Indonesia

8.8/10 Fabulous

27 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750

Room options

About this area

What's nearby

  • Taman Safari Indonesia - 40 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 72 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 113 min drive
  • Bogor Station - 28 min drive
  • Bogor Cilebut Station - 31 min drive
  • Bojong Gede Station - 35 min drive

Restaurants

  • Raffles Restaurant - 13 min walk
  • Pizza Hut - 5 min drive
  • Sate H Kadir 3 - 5 min drive
  • Restaurant Raidan مطعم ريدان - 6 min drive
  • B'tur Resto & Cafe - 7 min drive

About this property

Pesona Alam Resort & Spa

Pesona Alam Resort & Spa is a great choice for a stay in Cisarua. Guests can indulge in massages, and The Banyan All Day Dining serves international cuisine. Other highlights include 3 outdoor pools, a bar/lounge and a fitness centre.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free off-site parking within 328 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Archery

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Built in 2015
  • Garden
  • Fitness centre
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Biodegradable drinking straws

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Step-free path to entrance

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

The Banyan All Day Dining – This restaurant specialises in international cuisine.
Halimun – On-site café.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 180000 for adults and IDR 95000 for children (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 350000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property requires a deposit at the time of booking the reservation.

Also known as

Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua

Frequently asked questions

Does Pesona Alam Resort & Spa offer free cancellation for a full refund?
Yes, Pesona Alam Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pesona Alam Resort & Spa?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Pesona Alam Resort & Spa on 19 February 2023 start from S$60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pesona Alam Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pesona Alam Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Pesona Alam Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pesona Alam Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Pesona Alam Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Pesona Alam Resort & Spa and nearby?
Have fun during the warmer months with activities such as archery. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and spa services. Pesona Alam Resort & Spa also has a garden.
Are there restaurants at or near Pesona Alam Resort & Spa?
Yes, The Banyan All Day Dining offers international cuisine. Nearby restaurants include Raffles Restaurant (13-min walk), Pizza Hut (2.5 mi) and Sate H Kadir 3 (2.6 mi).

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Mitchell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

4 star new Hotel in Puncak
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
flelianty, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
indra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place and view and good services
Marthen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing
Recommended for all They have nice rooms And clean I think it's best choice in puncak
moayed, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
Fantastic short relaxing break in a lovely location
Sharon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great moment
awesome
Verified Hotels.com guest review

10/10 Exceptional

Good place Pesona Alam
Nice place with good service ....
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review