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Shibu Onsen KOKUYA

3.0 star property
Ryokan with spa, near Shiga Kogen Ski Area

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Photo gallery for Shibu Onsen KOKUYA

Public bath
Public bath
Hot springs
Hair dryer, slippers, electronic bidet, towels
Front of property
Unwind in the serene mountains at Shibu Onsen KOKUYA, where natural hot springs and a soothing sauna await. Rejuvenate with a massage, explore local shops on site or enjoy traditional Japanese cuisine at one of three restaurants. Helpful staff have left previous guests feeling welcome.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Onsen
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • In-room climate control (air conditioning)
The current price is S$545
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Japanese-style Room with Open-Air Bath

Bathroom

Standard Japanese-style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Spring-water bath
Separate bath and shower
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

Bathroom

Deluxe Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Japanese-Style Room with Open-Air Bath

Bathroom

Superior Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Spring-water bath
Separate bath and shower
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Japanese-Style Room with Shared Bathroom

Minibar, in-room safe, individually decorated, individually furnished

Standard Japanese-Style Room with Shared Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Single Futons

Similar properties

Interior

Shibu Onsen Sakaeya

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, (54)
The price is S$541
includes taxes & fees
1 Apr - 2 Apr
Shibu Onsen Sakaeya
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About the area

Map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

What's nearby

  • Shibu - 1 min walk
  • Yudanaka Hot Spring - 17 min walk
  • Shiga Kogen Ski Area - 3 min drive
  • Jigokudani Monkey Park - 5 min drive
  • Ryuoo Ski Park - 19 min drive

Getting around

  • Iiyama Station - 18 min drive
  • Zenkojishita Station - 28 min drive
  • Nagano (QNG) - 31 min drive
  • Yudanaka Station - 23 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪猿座株式会社 まちノベイト - ‬3 min drive
  • ‪The Farmhouse - ‬19 min walk
  • ‪そば処 やり屋 - ‬2 min walk
  • ‪HAKKO - ‬3 min drive
  • ‪羅臼庵 - ‬2 min drive

About this property

Shibu Onsen KOKUYA

When you stay at Shibu Onsen KOKUYA, you'll be a short five-minute drive from Shiga Kogen Ski Area and Shibu. Guests can be pampered with massages at the spa, and Tyoseian, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Also, Yudanaka Hot Spring and Jigokudani Monkey Park are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Japanese, Spanish, Thai

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Free covered on-site valet parking
    • On-site parking is limited
DONE

Transfers

    • Free train station shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • 3 restaurants
  • Private dining
  • Kaiseki meal

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Bike tour information
  • Hiking/biking trails nearby
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired internet
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa, 一茶の湯. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Dining

Tyoseian – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Yawaragi – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
HIroma – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2200 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Kokuya Hotel Yamanouchi
Shibu Onsen KOKUYA Inn Yamanouchi
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Inn
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

Does Shibu Onsen KOKUYA offer free cancellation for a full refund?

Yes, Shibu Onsen KOKUYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibu Onsen KOKUYA?

Sorry, pets aren't allowed.

Is parking offered on site at Shibu Onsen KOKUYA?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Shibu Onsen KOKUYA?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 10:00 AM.

What is there to do at Shibu Onsen KOKUYA and nearby?

Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as spa services.

Are there restaurants at or near Shibu Onsen KOKUYA?

Yes, there are 3 on-site restaurants, featuring Japanese cuisine.

What's the area around Shibu Onsen KOKUYA like?

Shibu Onsen KOKUYA is a short 1-minute walk from Shibu and 17 minutes' walk from Yudanaka Hot Spring.

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Shibu Onsen KOKUYA Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel in Shibu Onsen
Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Rebecca, 1-night trip

10/10 Exceptional

This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Dara, 1-night trip

10/10 Exceptional

We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.
Natalie, 1-night trip

10/10 Exceptional

Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Kyle, 2-night trip

10/10 Exceptional

Wonderful ryokan you'll never want to leave
Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)
Roberto, 1-night trip

10/10 Exceptional

Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Blake, 1-night trip

10/10 Exceptional

A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Kirill, 1-night trip

10/10 Exceptional

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Sara, 1-night trip

10/10 Exceptional

We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience. We’re planning on coming back.
Julie, 1-night trip

10/10 Exceptional

This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were!

10/10 Exceptional

Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
patricia, 1-night trip

6/10 Good

This is a very old building. No lift is available. The staircase is slanting and is difficult for elders to climb. Foods offered were not up to standard.
Wing Ping, 1-night trip

10/10 Exceptional

We stayed at Kokuya for one night. It is a larger Ryokan compared to some of the others we stayed at. The advantage of this place is that they have at least 8 baths within the property that are very different in look and feel (both indoors and outdoors) and can be booked just for your party (so a couple can use a certain bath without having to be separated by gender) - this is free for all guests. They also provide a key to the town's public baths. Very centrally located. There are yukatas in the room. Would definitely stay again.
Boris, 1-night trip

10/10 Exceptional

A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Paul, 2-night trip

10/10 Exceptional

This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!
Heather, 1-night trip

10/10 Exceptional

For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.

10/10 Exceptional

C C K, 2-night trip

10/10 Exceptional

Chad, 2-night trip

10/10 Exceptional

Niki, 1-night trip

8/10 Very good

???, 1-night trip

10/10 Exceptional

Matthew, 1-night trip

10/10 Exceptional

Marcus, 1-night trip

8/10 Very good

お風呂が沢山有りとても良かったです。
kazuko, 1-night trip

8/10 Very good

MIE, 1-night trip

10/10 Exceptional

客室露天風呂付きのお部屋に宿泊しました。 泉水が良く、ここのお風呂に入って肌荒れが落ち着いた気がします。ずっと泊まっていたかったです。 また貸切露天風呂が沢山あり、一泊では全て周りきれませんでしたがとても楽しかったです。 ご飯は美味しかったですが、夕食は少し物足りなかったかもしれません。 スタッフさんの対応はとてもよく、おすすめの観光スポットなど教えてもらえて良かったです。 近くで九湯巡りができ、楽しめました。 ただ夏の季節はお湯が熱かったのでまた冬に行きたいなと思いました。(水により温度調節できますが)
はしづめ, 1-night trip