Gorillas City Centre Hotel welcomes you to a haven of comfort and convenience. Located in the heart of the city, indulge in a free breakfast buffet, unwind at The Silverback restaurant or relax on the picturesque garden. With high-speed WiFi and dry cleaning/laundry services, this hotel is perfect for those who want it all.
Gorillas City Centre Hotel puts you within a 10-minute drive of Kigali Convention Centre. For a bite to eat, guests can visit The Silverback, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say good things about the overall property condition.
Languages
English, French, Swahili
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free secured on-site self-parking
On-site parking is limited
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Playground
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
The Silverback – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
Children & extra beds
Airport shuttle service for children costs USD 20.00 (one-way)
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Also known as
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali
Frequently asked questions
Does Gorillas City Centre Hotel offer free cancellation for a full refund?
Yes, Gorillas City Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gorillas City Centre Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gorillas City Centre Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Gorillas City Centre Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Gorillas City Centre Hotel?
Check-in start time: 1 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Gorillas City Centre Hotel and nearby?
Gorillas City Centre Hotel has a garden.
Are there restaurants at or near Gorillas City Centre Hotel?
Yes, The Silverback offers local cuisine.
What's the area around Gorillas City Centre Hotel like?
Gorillas City Centre Hotel is located a short 14-minute walk from Union Trade Center.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Gorillas City Centre Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
4 June 2023
All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated.
CHIRAZ
CHIRAZ, 7-night trip
2/10 Poor
14 October 2023
Verified traveller
5-night trip
8/10 Very good
24 June 2023
Salime Abdel
Salime Abdel, 4-night trip
8/10 Very good
19 December 2019
Suwadu
Suwadu, 4-night trip
10/10 Exceptional
7 October 2019
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Frank
Frank, 3-night trip
10/10 Exceptional
20 September 2019
Paul
Paul, 2-night trip
10/10 Exceptional
26 August 2019
Hotel
Was a lower cost hotel in a very quiet city centre
Neil
Neil, 4-night trip
8/10 Very good
1 June 2019
Verified traveller
3-night trip
2/10 Poor
13 January 2019
Verified traveller
5-night trip
10/10 Exceptional
12 December 2018
Verified traveller
6-night trip
8/10 Very good
4 October 2018
Nice hotel in a peaceful area
Nice quite small hotel, friendly staff
Verified traveller
6-night trip
6/10 Good
5 July 2018
Highlights from a short stay
The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
11 October 2017
Very nice staff - hotel close to the city
This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
David
David, 5-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
15 June 2017
Great hotel staff
I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
mike
mike, 9-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
18 January 2017
Professional elegant staff located in city center.
This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.
JD
This review was submitted before 2018 and has not been verified.
8/10 Very good
1 December 2016
Comfortable and convenient
I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere
Andrew
This review was submitted before 2018 and has not been verified.
6/10 Good
19 June 2016
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
24 May 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
9 February 2016
Sorry no gorillas
Great location and very comfortable
Good price good value
vanessa
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
10 December 2015
Adriaan
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
16 October 2015
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
8 July 2015
Gorillas
Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.
Rockower
This review was submitted before 2018 and has not been verified.