I booked this hotel because it had very good reviews. My family and I arrived around 10 at night because we were driving in from out of state. My son had a track meet early the next morning, and we were really tired after the drive. First, upon entering the hotel, well when I attempted to enter, the first set of automatic doors was stuck. They would not open. Another patron had to pry the doors open for me. Secondly, there was no one at the front desk; no bell or anything to alert staff if someone needed assistance. I thought maybe the person stepped away for a moment and would be back shortly. After watching myself on the surveillance screen for about 8 minutes, I decided to call the hotel to see if someone would appear. After about the tenth ring, a gentleman emerged from I don't know where, and I was finally able to check in. He was nice, and everything after that was a pleasant experience. The room was comfortable and breakfast was good. Our bed was made when we returned from the meet (my son had his belongings on his bed, so I understand why it wasn't made), the garbage was changed, and the towels were refreshed. Despite a couple of snafus in the beginning, I'd stay here again (hopefully the doors will work by then 🙂).