Sheraton Taitung Hotel

Photo gallery for Sheraton Taitung Hotel

Lobby
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Sheraton Taitung Hotel

Sheraton Taitung Hotel

4.5 star property
Luxury hotel with 2 restaurants, near Taitung Night Market

8.6/10 Fabulous

683 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No.316, Zhengqi Rd., Taitung, Taitung County, 950
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Business center
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Taitung City Centre
  • Tiehuacun - 1 min drive
  • Fugang Fishery Harbor - 11 min drive
  • Jhiben Hot Spring - 26 min drive

Getting around

  • Taitung (TTT) - 11 min drive
  • Taitung Station - 13 min drive
  • Taitung Zhiben Station - 13 min drive
  • Taitung Kangle Station - 15 min drive
  • Train station pick-up (surcharge)

About this property

Sheraton Taitung Hotel

A great choice for a stay in Taitung, Sheraton Taitung Hotel features a rooftop terrace and puts you just 3.2 mi (5.1 km) from the airport. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at one of the 2 bars/lounges or visit the sauna for a relaxing end to the day. Other highlights at this luxurious hotel include an outdoor pool and a fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 278 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 9:30 PM
  • Minimum check-in age - 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service
  • Water dispenser

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

ALiHi - Onsite restaurant.
HOYEA - This restaurant specializes in Chinese cuisine.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of TWD 605 per person (approximately)
  • Credit card charges are subject to an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to April 27:
  • Swimming pool

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 3:30 PM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Pascal, 1-night trip
Verified Expedia guest review

8/10 Very good

LO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good experience with some limitations
Overall it was a pleasant experience, with clean rooms, good breakfast, and very friendly staff. However, too many services were missing, which are not ok for such a high tier hotel. Here below is the list for future customers' convenience: 1) Swimming pool not in function (only available on Fri and Sat) 2) Gym functioning only after 2pm 3) No room service at night time 4) Night bar closing early (22:00)
Lorenzo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable!
The hotel itself is very clean and service is perfect. But the outside environment is surprisingly n a mess. By the way, you have to park your car in hotel outside parking lot once your car is bigger than mid-size. The day I stayed is a rainy day. It is another negative feeling.
Chen-Kang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yi-chen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Despite the large number of guests checking in on a Friday afternoon during Lunar New Year break, the reception staff were all wonderful and apologetic. The amenities at the hotel continue to be first rate, and the room was spacious and so comfortable. This was my second visit and I look forward to my next one,
1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Jian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First-class hotel with excellent service
An excellent hotel: new, with beautifully designed rooms and public areas, and exceptional service. The rooms are comfortable, though some people might find the bathroom and toilet a bit exposed as they are separated from the main room only by glass panes and a curtain; and the elevators were a little slow during peak check-out time. But there was really nothing else to mention: the quality of the rooms and the service were first-class and 100% on par with equivalent properties in Taipei, Hong Kong or any other major Asian capital: a very pleasant surprise in a town as small as Taitung. Make sure you take advantage of the free bicycle hire and the many fruit stalls directly opposite the hotel.
2-night family trip
Verified Hotels.com guest review