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Jasmine Palace Resort & Spa

Photo gallery for Jasmine Palace Resort & Spa

Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Waterslide

Overview of Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa

4.5 star property
Hurghada beachfront hotel with 6 restaurants, spa

6.8/10 Good

43 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Internet access
  • Restaurant
The price is S$74
Price available on 06/04/2023
Map
Km 18, Sahl Hasheesh Road, Hurghada

Guests rated this location 8.4/10 - Very good

Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • WiFi in the lobby
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Village Road
  • Mahmya - 33 min drive
  • Marina Hurghada - 32 min drive
  • Hurghada City Center - 36 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 22 min drive

Restaurants

  • Барин Русский Ресторан - 3 min drive
  • Рыбный ресторан - 5 min drive
  • بيتش بار - 19 min walk
  • فريش زون - 15 min walk
  • كاريبيان فلاش - 8 min walk
Map

About this property

Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks, plus activities such as windsurfing and waterskiing are nearby. 8 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. Dunes, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a poolside bar.

All-inclusive

All-inclusive room rates at Jasmine Palace Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Volleyball

Entertainment

On-site entertainment and activities

Languages

Arabic, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 547 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 2 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Horse riding/hire
  • Shopping
  • Waterskiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 8 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Languages

  • Arabic
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Dunes – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ma Mia – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
OM Ali – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
Tiger Lily – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.
Smakmak – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 5 per day (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Jasmine Palace Resort All Inclusive Hurghada
Jasmine Palace Resort All Inclusive
Jasmine Palace Hurghada
Jasmine Palace Resort Hurghada
Jasmine Palace Resort
Jasmine Palace
Jasmine Palace Resort Spa All Inclusive
Jasmine Palace & Spa Hurghada
Jasmine Palace Resort & Spa Hotel
Jasmine Palace Resort & Spa Hurghada
Jasmine Palace Resort & Spa Hotel Hurghada

Frequently asked questions

Does Jasmine Palace Resort & Spa offer free cancellation for a full refund?
Yes, Jasmine Palace Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jasmine Palace Resort & Spa?
As of 30 March 2023, prices found for a 1-night stay for 2 adults at Jasmine Palace Resort & Spa on 6 April 2023 start from S$74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jasmine Palace Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jasmine Palace Resort & Spa?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Jasmine Palace Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jasmine Palace Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Jasmine Palace Resort & Spa?
You can check in from 2:00 PM - 2 PM. Check-out time is noon.
What is there to do at Jasmine Palace Resort & Spa and nearby?
Have fun with on-site activities such as horse riding and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Jasmine Palace Resort & Spa also has 3 bars, a private beach and a water slide, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Jasmine Palace Resort & Spa?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Jasmine Palace Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jasmine Palace Resort & Spa like?
Jasmine Palace Resort & Spa is in Village Road. Popular attractions include Desert Rose Aqua Park, which is 3 minutes away by car.

Reviews

6.8

Good

6.7/10

Cleanliness

6.3/10

Staff & service

8.7/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Mixed Feelings
Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.
SEIF, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jasmine Palace hotel
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time. The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette. The Teas /coffees are in small paper cups. The staff are very friendly and helpful. My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase. On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service. The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively. Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind. Most of the guests were families, maybe less attractive for friends trips.
Islam, 3-night trip
Verified Hotels.com guest review

6/10 Good

Unprofessional reception staff
Over all it's ok the food was very good and alot of varities with unprofessional reception staff, i had a problem in my room for 2 days & they didn't help me
Mohamed, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Wouldn't stay again.
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless. There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay. No bins around to place rubbish, no powered milk in the rooms for hot drinks. Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
Sharon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved how clean and new the rooms were. The food was good too, fresh and they actually serve you real food not leftovers. Overall it was a great stay and I would definitely come back.
3-night family trip
Verified Orbitz guest review

6/10 Good

Rooms are not clean at all but the resort is nice
4-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible experienxe
Arrived late night around 4 am to check in. Guy at the reception had no emotions not even a welcome. Gave our room keys and told one of the staff to take us up. He took us to the lift but it wasn't working so he left us there. We were waiting for 10 minutes and no one is explaining to us what's going on. So I went over to the reception desk to speak to him and find out what's going on. He then tells me the room has been suspended and that I have to pay for a room. After an hour discussion I told him let me go into my room sleep and sort it out in the morning. He then made me sign a contract stating I would pay if agency booking doesn't come through. Woke up next morning after a long nighy and a 10 hour flight. Went to the reception to sort things out guy says everything is ok now. And till this day they haven't apologised for this. Food is terrible disgusting. Hotel itself is beautiful but overall i'm glad i'm back in London now
Dirty
Dead fly in milk
jahed, 7-night trip
Verified Ebookers guest review

6/10 Good

Very disappointed....
Not at all what you would expect from a 5 star this is 2 star maximum. Nothing like the photographs. Very unfriendly hotel from start to finish. If you want good service good food drinks served in a glass please book elsewhere.
Stella, 7-night romance trip
Verified Hotels.com guest review