4/10 Fair
11 January 2025
It had a bed at least.
Got in at 3am and checked in. The clerk at night was nice enough. The environment was off somehow. They had rules typed on a sheet of paper I think people stay there for long periods. Makes sense after all the floods. The room was clean at least. When I checked out the next morning there was a women behind the desk arguing on the phone about codes she said that there was no way her codes didn’t work since they were suppose to be full access ones I only heard so much cause she was loud and passive aggressive paying no attention that I was there. The clerk on duty didn’t check me out till they manually checked my room before I left so I had to stand there watching and listening. Saw her name tag as well.
I had to call the hotel a few days later due to my deposit being added then removed from my bank account rather then the other way around. It was the same women from before no mistake. I tried to explain what had happened to her and she just kept telling me to call my bank (which I had already done) I asked for the mangers name and she gave me the one I saw on the name tag I saw at check out. She was trying to pretend that she would have the “manager” ie her call me back. I ended up calling red roof customer service after. Got a very nice man that transferred me to someone who also told me to call my bank.
For the record the deposit and the money removed was from from same place but different accounts. Confirmed by my bank. Something shady is going on there.
Sadie
Sadie, 1-night trip
Verified Hotels.com guest review