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Oaks Mackay Carlyle Suites

4.0 star property
City centre Mackay hotel with outdoor pool

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Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
1 bedroom, desk, laptop workspace, iron/ironing board
1 bedroom, desk, laptop workspace, iron/ironing board
View from room
Lobby
Located in the heart of the business district, Oaks Mackay Carlyle Suites offers a tranquil retreat. Unwind by the outdoor pool or take advantage of dry cleaning/laundry services and luggage storage for a seamless stay. Previous guests have praised this hotel’s convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (7)

  • Outdoor pool
  • Room service
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Television
  • DVD player
  • Lift
  • Dry cleaning/laundry service
  • Outdoor swimming pools
The current price is S$192
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Hotel Room

1 bedroom, desk, laptop workspace, iron/ironing board

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

1 bedroom, desk, laptop workspace, iron/ironing board

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

1 bedroom, desk, laptop workspace, iron/ironing board

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LED TV
Clothes dryer
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 1 King Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Dual Key Apartment

1 bedroom, desk, laptop workspace, iron/ironing board

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Dual Key Apartment

1 bedroom, desk, laptop workspace, iron/ironing board

Three Bedroom Dual Key Apartment

  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment

1 bedroom, desk, laptop workspace, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Dual Key Apartment

1 bedroom, desk, laptop workspace, iron/ironing board

Two Bedroom Dual Key Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment

1 bedroom, desk, laptop workspace, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

1 bedroom, desk, laptop workspace, iron/ironing board

Hotel Room

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Hotel Room-No Housekeeping

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Dual Key Apartment-No Housekeeping

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2
  • 1 Queen Bed

Three-Bedroom Apartment-Dual Key-No Housekeeping

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Caneland Central - 2 min drive - 1.5 km
  • Harrup Park - 2 min drive - 1.9 km
  • Mackay Base Hospital - 5 min drive - 4.1 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 7 min drive
  • Mapalo Station - 17 min drive
  • Aminungo Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Grazing Goat Cafe - ‬10 min walk
  • ‪Palace Hotel - ‬10 min walk
  • ‪Burger Urge - ‬4 min walk
  • ‪Zambrero - ‬10 min walk

About this property

Oaks Mackay Carlyle Suites

Enjoy your visit to Mackay with a stay at Oaks Mackay Carlyle Suites.

Languages

English, French

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Shampoo
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Free tea bags/instant coffee

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

Does Oaks Mackay Carlyle Suites offer free cancellation for a full refund?

Yes, Oaks Mackay Carlyle Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oaks Mackay Carlyle Suites?

Yes, there's an outdoor pool.

Are pets allowed at Oaks Mackay Carlyle Suites?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Oaks Mackay Carlyle Suites?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Oaks Mackay Carlyle Suites and nearby?

Oaks Mackay Carlyle Suites has an outdoor pool.

Does Oaks Mackay Carlyle Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Oaks Mackay Carlyle Suites like?

Oaks Mackay Carlyle Suites is in the heart of Mackay, a short 11-minute walk from Mackay Enertainment and Convention Centre and 9 minutes' walk from Ken Burgess Orchid House.

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Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Apartment
Room
Balcony
Walking

Reviews

10/10

Really friendly reception, made process quick and easy
1-night trip

10/10

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
2-night trip

10/10

Receptionist Sandra was extra helpful.
1-night trip

8/10

It suited our stay
1-night trip

8/10

Great
1-night trip

10/10

Friendly helpful staff at reception who went above and beyond to cater for my needs
2-night trip

8/10

Helped me with an early check in
1-night trip

8/10

Unit had everything we needed for our stay
2-night trip

8/10

Good clean accommodation. Noisy Isolated
2-night trip

8/10

Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back!
5-night trip

8/10

Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property.
2-night trip

8/10

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
1-night trip

10/10

Family stopover in Mackay. Self contained unit. Close to all ammenities.
5-night trip

10/10

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
1-night trip

10/10

This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
2-night trip

6/10

The overall interior was very unwelcoming - dark and dingey.
1-night trip

10/10

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
1-night trip

10/10

This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
2-night trip

8/10

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
3-night trip

6/10

Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms

2/10

Place was not clean. In need of a maintenance man many things broken. Whole place needs a renovation.
3-night trip

8/10

The apartment was clean and generality comfortable with a well equipped kitchen, except a coffee plunger would have been desirable. However, the mattress was hard and uncomfortable. It needed a soft top. We were disappointed to see that there was no provision for re-cycling. Everything went to landfill! Not good enough!!
3-night trip

2/10

Gave me a room with someone else in it after a ridiculous check in process. Then didn’t give me a dongle to get in after hours even though they knew I was going out for food. The place is tired and ugly on the inside and the room stinks like wet carpet.
2-night trip

2/10

Unfortunately our room was very unkept. The room itself was tidy, but there were stains all over the carpet and the lounge seat cover could not even be done up. The lamp shade in the lounge room and main bedroom had splash stains on them. Very disappointed for an Oaks hotel. We were booked for a second visit on our return trip, but we have since cancelled and booked elsewhere.
1-night trip

8/10

If you check in after 6 pm when the office closes you won't get internet access until after 9am the next day. Not good.
2-night trip