Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
Restaurants
La Parrilla - 4 min walk
Church's Chicken - 1 min walk
Subway - 2 min walk
Porky's Tacos - 4 min walk
Las Quekas - 1 min walk
About this property
Hotel Alux Cancun
Hotel Alux Cancun puts you a short five-minute drive from Plaza 28 and Plaza Las Americas. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
Languages
Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property only accepts cash.
Also known as
Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun
Frequently asked questions
Does Hotel Alux Cancun offer free cancellation for a full refund?
Yes, Hotel Alux Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alux Cancun?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Alux Cancun?
Sorry, there's no on-site parking at Hotel Alux Cancun.
What are the check-in and check-out times at Hotel Alux Cancun?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Alux Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What's the area around Hotel Alux Cancun like?
Hotel Alux Cancun is in Downtown Cancun, a short 16-minute walk from Plaza 28 and 4 minutes' walk from Las Palapas Park.
Hotel Alux Cancun Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
27 January 2024
Noisey but great location.
Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 December 2023
Dean
Dean, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 November 2023
Beatriz
Beatriz, 1-night trip
Verified Travelocity guest review
6/10 Good
3 September 2023
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Eugene
Eugene, 1-night trip
Verified Expedia guest review
8/10 Very good
30 August 2023
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 December 2022
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Robbie
Robbie, 1-night trip
Verified Expedia guest review
8/10 Very good
10 April 2022
The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Lourdes
Lourdes, 2-night family trip
Verified Expedia guest review
4/10 Fair
28 March 2022
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Yolanda
Yolanda, 1-night trip
Verified Travelocity guest review
6/10 Good
2 October 2021
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Bobbie
Bobbie, 1-night trip
Verified Expedia guest review
8/10 Very good
16 January 2020
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Verified traveller
6-night trip
Verified CheapTickets guest review
8/10 Very good
12 November 2019
Friendly Staff
Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Glicelle
Glicelle, 3-night trip
Verified Hotels.com guest review
6/10 Good
27 March 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
25 January 2019
good budget option
Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Susan
Susan, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 January 2019
Close to bus station
Adequate close to bus station
glen
glen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2019
The receptionist was very helpful. Hotel is central, close to the bus station.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 December 2018
Very good budget hotel
Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2018
Good enough
Nice place to stay one night, insecticide smell is not a good sign on a hotel
Roberto
Roberto, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 January 2018
Close to everything I need
I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
22 June 2017
Get what you pay for.
Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Erik
Erik, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 March 2017
Close to ADO
The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.
Yucateco
Verified Orbitz guest review
8/10 Very good
19 February 2016
decent and budget place to stay
Very nice hotel in Mexican neighbourhood with a good place to eat opposite .
Handy to be close to the bus station and a supermarket .
Clean rooms with hot water .There is water for free to fill up the bottles .
Really happy there .
Ewa H.
Verified Ebookers guest review
6/10 Good
28 May 2015
Lay with dogs you get fleas
They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange
Verified traveller
Verified Hotels.com guest review
6/10 Good
5 October 2014
Decent hotel
We came across this place very last minute. We arrived late into cancun and saw this place on the app.
Staff was very friendly. Most important, the air conditioning worked!!
Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.
SuperMario87
Verified Orbitz guest review
4/10 Fair
20 September 2014
Downtown at Bus Terminal extreme noisy-CASH ONLY
The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it
---i needed Bus to the Airport early in the morning
The Stuff only speaks Spanish- so learn some basics
Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in -
the rooms are clean as they can get considering the overall apperance of house, furniture etc
i have seen worst on my travel,
one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night
other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot
cocolocco
Verified Expedia guest review
6/10 Good
3 February 2014
Hotel Alux Cancun
Very good value for the price. Convenient to downtown small eating places. Very close to bus stop. Had to run water for five minutes to get hot water but ok after we learned this. Clean rooms but old hotel.