Enjoy your visit to Ouirgane with a stay at Kasbah Africa. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.
Languages
Arabic, English, French, Portuguese
At a glance
Hotel size
8 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Parking
Free secured, covered on-site self-parking
On-site parking is limited (max. 10 spaces per unit)
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8 AM–11 AM
Restaurant
Bar/lounge
Barbecue grills
Room service
What to do
Yoga classes
Ecotours
Hiking/biking trails
Ping pong
Access to nearby outdoor pool
Mountain biking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
An outdoor pool
24-hour pool access
Firepit
Outdoor furniture
Traditional architecture
Accessibility
Handrails in stairwells
Raised toilet seat
Grab bar in shower
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
DVD player
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Dressing gowns
Dryer
Sleep well
Bed sheets provided
What to enjoy
Patio
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Food and drink
High chair
Paper towels
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – Overlooking the pool, this restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 6.60 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 450 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool open 24 hours
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Kasbah Africa
Kasbah Africa House
Kasbah Africa House Ouirgane
Kasbah Africa Ouirgane
Kasbah Africa Country House Ouirgane
Kasbah Africa Country House
Kasbah Africa Ouirgane
Kasbah Africa Country House
Kasbah Africa Country House Ouirgane
Frequently asked questions
Does Kasbah Africa offer free cancellation for a full refund?
Yes, Kasbah Africa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kasbah Africa?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Kasbah Africa?
Yes, cats and dogs stay free. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Kasbah Africa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Kasbah Africa?
Yes, an airport shuttle is available. The charge is MAD 450 per vehicle one-way.
What are the check-in and check-out times at Kasbah Africa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Kasbah Africa and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the country house's other amenities, which include a picnic area and a garden. Kasbah Africa also has access to a nearby outdoor pool.
Are there restaurants at or near Kasbah Africa?
Yes, there's an on-site restaurant that offers al fresco dining, Moroccan cuisine and pool views.
Does Kasbah Africa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Kasbah Africa like?
Kasbah Africa is located by the river, a short 1-minute walk from Toubkal National Park.
Kasbah Africa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 June 2024
Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
Imran
Imran, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
John
John, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 October 2023
Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake.
All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation
Rosemary
Rosemary, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 October 2023
Glorious, excellent facilities, stunning setting
We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend
Tania
Tania, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 October 2019
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2019
What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Verified traveller
3-night trip with friends
Verified Expedia guest review
2/10 Poor
13 June 2019
Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Gee
Gee, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 April 2019
March break at Kasbah Africa
We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Helen
Helen, 6-night romance trip
Verified Hotels.com guest review
2/10 Poor
13 February 2019
Beautiful location but very bad service!
We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Kasper
Kasper, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
13 February 2017
Quaint Rustic Atlas Getaway
I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.
Eric
Verified Hotels.com guest review
4/10 Fair
17 December 2016
watch the billing
Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result.
The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road.
There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner.
The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
25 October 2016
The Worst Hotel, Don't Book a Holiday Here
This is the worst hotel I have ever been too.
1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities.
2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium.
3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff.
4. On arriving in our room we were greeted by a pack warning us of local dress code.
5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him.
6.The swimming pool was dirty
7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares”
Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur:
Check Out Hidden Costs and very questionable Taxi Charges and exchange rates.
The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges
Steve
Verified Expedia guest review
8/10 Very good
22 February 2016
It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
26 May 2023
A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!
Luc
Luc, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2018
Autentisk hotel i bjergene
Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.
Nadia
Nadia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2017
the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
24 July 2016
excellent séjour
séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré
anas
Verified Hotels.com guest review
10/10 Exceptional
16 April 2016
Superbe kasbha dans un cadre magnifique
Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.