8/10 Very good
12 August 2023
A lovely resort for time out
We really enjoyed our stay at the Sheraton Tokoriki, the staff are amazing and really made us feel like home. They even came over to our table on the last night and sang a goodbye song for us and gave us a desert cake with goodbye friends written on it. We couldn't fault any of the staff. The food was good and we opted for the breakfast and dinner option (please note dinner is either 2 courses or buffet).
At night there was always live music and the musicians were fantastic. We really enjoyed it. By day you could catch a jet ski out to the drop off at the reef and this was great. The staff at the boat shop were really caring and helpful. I also kayaked and that was fun. The cultural shows were good.
What makes this place so good is the staff, as they take the time to chat and get to know you. They did ask a couple of times was the room good or any issues.
Our room however was not as pictured on this website. We had an island view king guest room which pictures a table and two comfy chairs. When we went into the room there was no table or chairs, only a desk chair and the room looked a lot smaller than the picture on the website here. We asked on two occasions for a table and two comfy chairs to be put in our room, but we never received them. Plus it was an interconnecting room which I felt was more noisy and smaller than other garden rooms.
Unfortunately I had to bring an outdoor chair in each day. If booking a garden view room you may or may not get as pictured.
Verified traveller
7-night trip
Verified Hotels.com guest review