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Lombok Garden Hotel

3.5 star property
Central hotel with 2 outdoor pools, connected to the convention centre, near Mataram Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lombok Garden Hotel

2 outdoor pools
Terrace/patio
Front of property
Reception
In-room safe, desk, free WiFi, bed sheets

Reviews

6.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Pool
  • Spa
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 4 restaurants
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • 24-hour room service
  • Spa services
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$37
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Cottage King Room

In-room safe, desk, free WiFi, bed sheets

Cottage King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Pool Access

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room Pool Access

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

In-room safe, desk, free WiFi, bed sheets

Deluxe King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage Twin Room Pool Access

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room Pool Access

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage Twin Room

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 33.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Suite King Room

In-room safe, desk, free WiFi, bed sheets

Garden Suite King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage King Room Pool Access

In-room safe, desk, free WiFi, bed sheets

Cottage King Room Pool Access

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sasak Suite Room

In-room safe, desk, free WiFi, bed sheets

Sasak Suite Room

Highlights

Balcony
Air conditioning
Kitchen
Fridge
LCD TV
Private bathroom
Microwave
Free bottled water
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Twin Room

In-room safe, desk, free WiFi, bed sheets

Garden Suite Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 59 sq m
  • Sleeps 2
  • 2 Single Beds

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10.0 out of 10, Exceptional, (2)
The price is S$23
includes taxes & fees
6 Jan - 7 January 2025
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About the area

Map
Jl. Bung Karno No.7, Mataram, Lombok, 83231

What's nearby

  • Mataram Mall - 5 min walk
  • Pura Meru - 2 min drive
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicio Bakery & Cafe - ‬9 min walk
  • ‪Citi Crab - ‬13 min walk
  • ‪Idoop Hotel - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬4 min walk

About this property

Lombok Garden Hotel

Enjoy your visit to Mataram with a stay at Lombok Garden Hotel. Guests can indulge in massages, and Flamboyan, one of 4 restaurants, serves international cuisine. Other highlights include 2 outdoor pools, a children's pool and a terrace.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 205 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Spa services
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Flamboyan – This restaurant specialises in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 75000 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Garden Hotel Lombok
Hotel Lombok Garden
Lombok Garden
Lombok Garden Hotel
Lombok Garden Hotel Mataram
Lombok Garden Mataram
Lombok Garden Hotel Hotel
Lombok Garden Hotel Mataram
Lombok Garden Hotel Hotel Mataram

Frequently asked questions

Does Lombok Garden Hotel offer free cancellation for a full refund?
Yes, Lombok Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lombok Garden Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Lombok Garden Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lombok Garden Hotel?
Sorry, there's no on-site parking at Lombok Garden Hotel.
Is an airport shuttle service offered by Lombok Garden Hotel?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Lombok Garden Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Lombok Garden Hotel and nearby?
Lombok Garden Hotel has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Lombok Garden Hotel?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Lombok Garden Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Lombok Garden Hotel like?
Lombok Garden Hotel is in the heart of Mataram, a short 5-minute walk from Mataram Mall.

Lombok Garden Hotel Reviews

Reviews

6.6

Good

6.4/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return.
John, 2-night trip
Verified Expedia guest review

6/10 Good

The staff were friendly and helpful despite having limited English. The WiFi was intermittent. I sat at the pool to get a strong signal as I wasn't able to get one in my room. TV reception was fuzzy. The room itself was basic and tired. The bed sheets and towels had stains. The shower water was luke warm. There was plenty of breakfast options but they didn't cater to all tastes. The hotel was mostly used by locals.
Fleur, 7-night trip
Verified Expedia guest review

8/10 Very good

Very bad television 📺 reception
Gino, 2-night romance trip
Verified Wotif guest review

6/10 Good

Been once !
Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.
Martyn, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
1-night trip
Verified Expedia guest review

4/10 Fair

Nice facilities but worse room
Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan
Verified Expedia guest review

6/10 Good

Centrally located with lovely expansive gardens
We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.
Verified Expedia guest review

6/10 Good

Good enough
With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Economical hotel near best shopping in Lombok
We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.
Verified Expedia guest review

4/10 Fair

Ordinary
We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.
Verified Hotels.com guest review

4/10 Fair

Tired Hotel
We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.
Verified Hotels.com guest review

4/10 Fair

Very standaed hotel
This hotel is locales in a very centrical point of the city and has good infrastructure, but doesn't take advantage of its benefits. The buffet breakfast is very poor, and if you get late, there won't be milk or bread. The room service people don't speak good English and they may not deliver what you requested. The pool was full of kids that could be heard even from the room (because of the acoustics). The floor in the hall was not clean.
Verified Hotels.com guest review

6/10 Good

surprise
On arrival at the Lombok Garden Hotel I thought i was at a 4 or 5 Star Hotel. A beautiful Garden setting with a decent size pool in the middle surrounded by one or two level villas. This impression faded quickly when I entered my room.Though large, the room had cold ambience . The hotel was build more than 30years ago, and the only improvement made since was a heat/cold pump (air conditioning) and a flat screen TV. The bathroom had the quality of a "no star" hotel . The room had no fridge, no safe and no lockable piece of furniture ! The hotel offered to store valuables in a safe at the reception . Unfortunately smoking (as often in Bali) was permitted in the dining room . There were separate tables for smokers and non smokers, but despite open sides of the dining area, none smokers had to endure smoke as well ! I asked for and was shown a room at the new five storey building of the Lombok Garden Hotel. This room was much nicer and deserved the 31/2 star rating and is well worth the extra 50k Rupiah !
Verified Hotels.com guest review

4/10 Fair

Dated hotel close to Mataram Mall
We stayed here one night after the Gili Islands as it is closer to the airport (45mins). The hotel staff were not very friendly in comparison to what we experienced elsewhere in Lombok and the gilis. The pool was nice, but rooms dated, bathroom stained and sheets didn't look the cleanest with some black spots and what looked like pen marks. Not the best, but Ok for what we paid.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Zimmer renovierungsbedürftig.
Verified Expedia guest review

6/10 Good

rene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Asri
Bagus taman
1-night business trip
Verified Hotels.com guest review

6/10 Good

Resa med vänner
Ok för priset
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

bon choix
Un bon hotel, avec piscine et restaurant, à Mataram près du Mataram hall, le grand centre commercial de la ville. Idéal pour ceux qui veulent échapper à Sengigi et aux touristes. Le restaurant sert des repas le soir, et un petit déjeuner buffet indonésien. Les temples hindoux de Mataram sont accessibles pour certains à pieds, pour d'autres en taxi.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

무난했음. 직원만 친절하면 더 높은점수도 가능
무난했음. 직원만 친절하면 더 높은점수도 가능, 발리에서 기대했던 친절은 없었다. 역시 그냥 인도네시아의 한도시의 평범한 도시호텔
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review