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Lombok Plaza Hotel & Convention

3.0 star property
Family-friendly hotel with full-service spa, connected to a shopping centre, near Mataram Mall

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Photo gallery for Lombok Plaza Hotel & Convention

Exterior
Breakfast, lunch, dinner served; international cuisine
Property amenity
Minibar, in-room safe, individually decorated, desk
Lobby
Lombok Plaza Hotel & Convention offers an ideal retreat near Mataram Mall. Unwind with a spa treatment, explore shopping on site, or relax in the garden. With a fireplace in the lobby and international cuisine at Prime Restaurant, this family-friendly hotel provides cozy comforts.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Children's pool
  • Hot tub
  • Room service
  • Babysitting
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is S$128
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (The Plaza)

Minibar, in-room safe, individually decorated, desk

Suite (The Plaza)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Private bathroom
Minibar
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cabana)

Minibar, in-room safe, individually decorated, desk

Suite (Cabana)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

Highlights

Separate dining area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, individually decorated, desk

Superior Room

Highlights

Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cabana)

Minibar, in-room safe, individually decorated, desk

Room (Cabana)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231

What's nearby

  • Mataram Mall - 8 min walk - 0.7 km
  • Mayura Park - 2 min drive - 2.4 km
  • Islamic Center NTB - 3 min drive - 2.4 km
  • Mataram Immigration Office - 3 min drive - 2.3 km
  • Lombok Epicentrum Mall - 3 min drive - 2.0 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • โ€ชDelicio Bakery & Cafe - โ€ฌ6 min walk
  • โ€ชPhoenix Store - โ€ฌ5 min walk
  • โ€ชIdoop Hotel - โ€ฌ4 min walk
  • โ€ชMcDonald's - โ€ฌ6 min walk
  • โ€ชAyam Taliwang H. Moerad - โ€ฌ1 min walk

About this property

Lombok Plaza Hotel & Convention

Enjoy your visit to Mataram with a stay at Lombok Plaza Hotel & Convention. Guests can visit the spa to indulge in massages, aromatherapy or hydrotherapy, and international cuisine is served at Prime Restaurant, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a bar/lounge.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 142 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age โ€“ 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AMโ€“11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Pool table

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Prime Restaurant โ€“ This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250000 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram
HELP_OUTLINE

Frequently asked questions

Is there a pool at Lombok Plaza Hotel & Convention?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Lombok Plaza Hotel & Convention?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Lombok Plaza Hotel & Convention?

Yes, there's free self parking.

Is an airport shuttle service offered by Lombok Plaza Hotel & Convention?

Yes, an airport shuttle is available. The charge is USD 250000 per vehicle one way.

What are the check-in and check-out times at Lombok Plaza Hotel & Convention?

You can check in starting at 2:00 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.

What is there to do at Lombok Plaza Hotel & Convention and nearby?

Lombok Plaza Hotel & Convention has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Lombok Plaza Hotel & Convention?

Yes, Prime Restaurant offers international cuisine.

What's the area around Lombok Plaza Hotel & Convention like?

Lombok Plaza Hotel & Convention is in the heart of Mataram, a short 5-minute walk from Mataram Mall.

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Lombok Plaza Hotel & Convention Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Lombok Plaza Hotel is the best

Lombok Plaza Hotel is the best But room not to big
dvid, 1-night trip

8/10 Very good

very good

์ €๋ ดํ•ด์„œ ๊ธฐ๋Œ€ ์•ˆํ–ˆ๋Š”๋ฐ ๊น”๋”ํ•˜๊ณ  ์ข‹์•˜์–ด์š”~๋ฃธ์„œ๋น„์Šค ์ง์› ์นœ์ ˆํ•ด์„œ ๋†€๋ž์–ด์š”

8/10 Very good

Neues "Business" Hotel, fรผr ein, zwei Nรคchte OK.

Neues groรŸes Hotel, auf Business ausgerichtet. Zimmer ok, aber sehr schlicht. GroรŸ genug wรคren sie fรผr einen Sessel oder so, aber nix gemรผtliches zu finden. Bad OK, aber erste Schimmelspuren an den Fugen in der Dusche. Bei dem Klima nicht leicht zu vermeiden, fรผr ein neues Hotel dennoch ungut. Personal freundlich, spricht รผberwiegend aber kaum Englisch. Pool nett, wenn wenig Betrieb kann man richtig schwimmen. (Der Safe ging bei mir nicht, die Anleitung taugte nix, so mussten zwei Leute kommen und fรผnf Minuten dran rumfummeln bis er ging, alles nicht so professionell wie es sein mรถchte). Frรผhstรผck gut, hauptsรคchlich indonesisch.

6/10 Good

hotel yg strategis,kebersihan dan kenyamanannya bagus,hanya saja untuk sarapan di hotel makanannya agak kurang rasa mungkin perlu lebih di perbaiki, dan untuk kunci tiap kamar baiknya diberikan 2bh karena agak menyulitkan klau hanya 1bh supaya lebih nyaman jika 1 kamar diisi berdua atau lebih.

8/10 Very good

Comfortable hotel, great staff.

Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.

2/10 Poor

Verste hotellopplevelsen jeg har hatt. Innrรธkt rom med brennmerker over alt. Personalet snakker meget dรฅrlig engelsk.

6/10 Good

Bintang 3 bukan 4

Hotel ini bintang 3 (informasi front desk hotel) bukan bintang 4 sebagai mana disebut di situs ini. Kesan menginap: biasa saja, so so lah

6/10 Good

Overrated by hotels.com

Menurut receptionist ini hotel bintang 3, pelayanan maupun asilitas hotel juga standar bintang 3, kesalahan pencantuman bintang ada di hotels.com

6/10 Good

Dissapointed

The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!

6/10 Good

Good for a stop over

This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.

8/10 Very good

Lombok Plaza Mataram

I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.

6/10 Good

hรดtel correct

2 nuits a Lombok mais rien a faire dans le quartier Mataram il faut choisir senginni ou kuta

8/10 Very good

Gutes Stadthotel.

Sehr gutes Restaurant im Hotel. Pool ist einladend.

6/10 Good

Good Location but Room has No View.

The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.

8/10 Very good

Good location

near to culinary area, comfort bed and nice staff

8/10 Very good

Rooms are spacious and comfortable.

My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .

6/10 Good

First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.

6/10 Good

8/10 Very good

ใพใ‚ใพใ‚

้ƒจๅฑ‹ใฏไพกๆ ผใซๅฏพใ—ใฆๅฏใ‚‚ใชใไธๅฏใ‚‚ใชใ—ใ€€ๆœ้ฃŸใฏใ‚ใพใ‚Šๆบ€่ถณใ€ŒใŒใ„ใ‹ใชใ‹ใฃใŸใ€‚LGใฎTV็”ป่ณชใŒ้…ทใ„ใ€‚LGใฎใ‚จใ‚ขใ‚ณใƒณ็…ฉใ„ใ€‚

6/10 Good

๋กฌ๋ณต ๋ฌธํ™”์œ ์  ๊ด€๊ด‘์— ์ ํ•ฉํ•œ ์œ„์น˜

ํœด์–‘ ์ปจ์…‰ ์—ฌํ–ฅ์„ ์œ„ํ•œ๋‹ค๋ฉด ์œ„์น˜๊ฐ€ ๋›ฐ์–ด๋‚œ ํŽธ์€ ์•„๋‹™๋‹ˆ๋‹ค. ์Šน๊ธฐ๊ธฐ๊นŒ์ง€ ์ฐจ๋กœ ์•ฝ 30๋ถ„์ •๋„ ๊ฐ€์•ผํ•ฉ๋‹ˆ๋‹ค. ๋งˆ๋”ฐ๋žŒ์„ ์ค‘์‹ฌ์œผ๋กœํ•œ ๋ฌธํ™”์œ ์  ๊ด€๊ด‘์—๋Š” ์ ํ•ฉํ•œ ์œ„์น˜์ž…๋‹ˆ๋‹ค. (๋ฉ”๋ฃจ์‚ฌ์› ๋„๋ณด๊ฐ€๋Šฅ) ํ˜ธํ…”์€ ์‚ฌ์ง„๋งŒํผ ๊นจ๋—ํ•˜์ง„ ์•Š์ง€๋งŒ ์ง€๋‚ผ๋งŒํ•ฉ๋‹ˆ๋‹ค.

6/10 Good

Niet volgens verwachting.

Niet helemaal tevreden , we hebben niet roken kamer bestelt en krijgt stink roken kamer.

8/10 Very good

Nice Hotel

We were looking for something clean and nice and this was it. We were very please with our stay in this hotel. Great location and a great place to spend the night.

10/10 Exceptional

Comfortable and Modern

We loved our stay in Lombok Plaza Hotel. We chose the deluxe room for a little extra and it was well worth it. We had a large room with King bed and it was away from the noisy corridors and people traffic! The open stairs does make the upper levels noisy but we didnt hear any of that. The breakfast was a wonderful Indonesian mix and very healthy. Coffee good quality and delicious little sweets! The swimming pool says it is open between 7 am and 9 pm but they start cleaning at 7am so you cannot use it until 8am! And then they clean again before 9pm!! But over all the 20 meter pool was great when we could use it! Position of hotel is very central.

6/10 Good

Good business hotel western standards

Only one night, but enough to realise that it was a 4* by Lombok standards but 3* in say Singapore. Good but very cold pool. Bed very comfortable. All staff good check in easy - even checked in at 11am Recommended for Mataram ( very similar to Denpasar ) close to shopping mall - don't bother. Supermarket next door.

6/10 Good