Located in the heart of Downtown Tacloban, Hotel XYZ offers a vibrant retreat with an airport shuttle and a poolside bar. Treat yourself to a rejuvenating massage at the onsite spa or lounge by the outdoor pool. With free in-room WiFi, dry cleaning/laundry services, and luggage storage available.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa
Airport transfer
Gym
Bar
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Fitness centre
Sauna
Hot tub
Pool bar
Room service
Coffee shop/cafe
Business centre
Feel at home (6)
Rollaway/extra beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Lift
Minibar
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Fantastic Twin
Fantastic Twin
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bidet
21 sq m
Sleeps 2
2 Single Beds
View all photos for Fabulous Room
Fabulous Room
Highlights
Air conditioning
Connecting rooms available
LED TV
Hairdryer
Bidet
Private bathroom
Minibar
In-room safe
48 sq m
Sleeps 4
1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds
Tacloban City Convention Center - 3 min drive - 3.0 km
Robinsons Place Tacloban - 5 min drive - 4.4 km
Getting around
Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive
Airport shuttle (surcharge)
Restaurants
Q Kitchen - 1 min walk
Jollibee - 2 min walk
Andok's - 3 min walk
QuickSnack Center - 2 min walk
KFC - 3 min walk
About this property
Hotel XYZ
When visiting Tacloban, Hotel XYZ is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers love the helpful staff.
Languages
English, Filipino
At a glance
DONE
Hotel size
56 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Transfers
Airport shuttle from 6 AM to 10 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Reception hall
Accessibility
Lift
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 385 for adults and PHP 197.5 for children
Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)
Early check-in can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Late checkout can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1400.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban
Frequently asked questions
Does Hotel XYZ offer free cancellation for a full refund?
Yes, Hotel XYZ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel XYZ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel XYZ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel XYZ?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel XYZ?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is PHP 300 per person one-way.
What are the check-in and check-out times at Hotel XYZ?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge of PHP 1000.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel XYZ and nearby?
Hotel XYZ has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Hotel XYZ?
Yes, there's an on-site restaurant.
What's the area around Hotel XYZ like?
Hotel XYZ is a short 8-minute walk from Tacloban City Hall and 10 minutes' walk from Balyuan Amphitheatre.
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Hotel XYZ Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Breakfast
Toilet
Bathroom
Building
Gyms (public)
Family friendly
What guests liked
Breakfast was consistently excellent with great coffee and a wide variety of options. (6 reviews)
Onsite restaurants were the best in the area and offered excellent dining options. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
19 Mar, 2025
Amazing, friendly staff
Merle
Merle, 2-night trip
10/10 Exceptional
31 Jan, 2025
Just a fun, relaxing place.
John
John, 1-night trip
10/10 Exceptional
17 Dec, 2024
Awesome hotel with great restaurants & night life.
Nigel
Nigel, 2-night trip
10/10 Exceptional
2 Jan, 2025
Hotel XYZ stay
It was an ok hotel for the price. The breakfast was the best part.
Jonathan
Jonathan, 10-night trip
8/10 Very good
26 Jan, 2025
Walking distance to everything,
Rosalinda
Rosalinda, 3-night trip
10/10 Exceptional
19 Feb, 2025
love it.
Benjie
Benjie, 1-night trip
4/10 Fair
15 May, 2025
Cockroach infested
I have stayed here several times in the last decade & it’s falling apart. The staff are friendly & helpful but overall the place is tired. The pool is out of order & has been so for months according to the staff. My family room has had a cockroach infestation, I killed several huge cockroaches, I sensed something was moving in the room at night & turned on the light, several roaches running around which scared the life out of my kids, I complained & they fumigated the room only to find more running around the next night. The only saving grace is the restaurant on the 9th floor is very good as is staff.
Dale
Dale, 5-night trip
8/10 Very good
21 Nov, 2024
Very foreigner friendly and good food with a little Coffee and Pastry shop that is really good the top restaurant has beautiful view of the sea and Tacloban
James
James, 1-night trip
8/10 Very good
21 Jan, 2025
Great Restaurant and food.
We love the restaurant and food. We have been staying there for a long time and we are starting to see some deterioration of the rooms. But overall a good experience.
David
David, 3-night trip
10/10 Exceptional
9 Dec, 2024
Shopping nearby
Clinton
Clinton, 3-night trip
8/10 Very good
10 Feb, 2025
Reasonably priced stay in Tacloban City. Not a luxury property, but aspiring to be better than average for the area. Three restaurants with good quality food, as well as a coffee shop in the lobby. The Japanese place on the roof had a hip atmosphere and delicious sushi and ramen. Rooms are on the small side but with very comfortable beds. WiFi was inconsistent and AC needed to be repaired.
Christopher
Christopher, 3-night trip
6/10 Good
25 Dec, 2024
A very good three-star hotel at the price of a four-star hotel or higher. Good experience but overpriced against the value.
Verified traveller
3-night trip
10/10 Exceptional
5 Jan, 2025
Polite people
jeffrey
jeffrey, 3-night trip
8/10 Very good
17 Jan, 2025
This is a very nice hotel with excellent restaurants. The staff are very friendly and helpful. The place is starting to show its age and getting a little rundown. The pool is too dirty and the wifi is terrible in many areas. That said, it's still our favorite place to stay.
John
John, 15-night trip
6/10 Good
27 May, 2024
Good location and great set hotel set up.
Ruby Ann
Ruby Ann, 2-night trip
10/10 Exceptional
17 Jun, 2024
Heart of downtown ,shopping options ,very convenient location, food was excellent at the hotel, clean and very friendly staff
Kelly
Kelly, 3-night trip
10/10 Exceptional
1 May, 2024
Great price and location
Brian
Brian, 7-night trip
10/10 Exceptional
8 Nov, 2024
I will always look forward to staying here. There are some minor opportunities but overall consistently great service.
As an American, this hotel lives up to expectations of security, good Internet speeds, safety and kindness.
Michael
Michael, 1-night trip
8/10 Very good
11 Oct, 2023
we enjoyed our stay and food was very good
David
David, 2-night trip
10/10 Exceptional
25 Sept, 2024
Everyone was pleasent and friendly
Timothy
Timothy, 1-night trip
10/10 Exceptional
10 Aug, 2024
Nice place. Excellent, very friendly staff. We stayed a week and had our wedding reception here and it was great. Three very good restaurants are a big plus. Highly recommended!
John
John, 3-night trip
10/10 Exceptional
12 Jul, 2024
Amazing
This was an amazing hotel!
Michele
Michele, 1-night trip
4/10 Fair
14 Feb, 2025
Heat exhaust blast directly on balcony overlooking ocean (unusable). TV cable reception extremely poor; wavering continuously. No face towels. Loud music in room from pool area until 9:30PM
Dan
Dan, 2-night trip
8/10 Very good
29 Feb, 2024
Overall enjoyed our stay, hotel was nice dinning options were great. The staff was wonderful
James
James, 2-night trip
10/10 Exceptional
15 Sept, 2024
2nd time here... still impressive. Best staff at any hotel. Love it.