Mandarin Plaza Hotel offers a great location, putting you within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff and nearby shopping.
Languages
English, Filipino
At a glance
Hotel size
350 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Working away
Meeting room
Services
24-hour front desk
Concierge services
Facilities
1 building/tower
Safe-deposit box at front desk
An outdoor pool
Spa services
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: PHP 2000 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 588 for adults and PHP 400 for children
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Hotel Cebu
Frequently asked questions
Is there a pool at Mandarin Plaza Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mandarin Plaza Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandarin Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mandarin Plaza Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Mandarin Plaza Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (12-min walk) is nearby.
What is there to do at Mandarin Plaza Hotel and nearby?
Mandarin Plaza Hotel has an outdoor pool and spa services.
Are there restaurants at or near Mandarin Plaza Hotel?
Yes, there's an on-site restaurant.
What's the area around Mandarin Plaza Hotel like?
Mandarin Plaza Hotel is in Lahug, a short 7-minute walk from Ayala Center and 12 minutes' walk from Waterfront Cebu City Casino.
Mandarin Plaza Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
8 December 2024
Great location
BILLY
BILLY, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Nice facility, but noisy staff
Very clean. Large, comfortable rooms.
The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways.
Also twice I had “do not disturb” light on and housekeeping knocked.
Barry
Barry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Ok Stay
It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Randy
Randy, 3-night trip
Verified Expedia guest review
4/10 Fair
12 September 2024
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
BOBETTE
BOBETTE, 2-night trip
Verified Expedia guest review
6/10 Good
7 September 2024
I like that it is close to a shopping mall.
Erwin Van Ian
Erwin Van Ian, 2-night family trip
Verified Expedia guest review
6/10 Good
7 September 2024
clyde
clyde, 1-night trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Swimming pool was unavailable during our stay.
Miriam
Miriam, 5-night romance trip
Verified Expedia guest review
6/10 Good
6 September 2024
Great rooms and very big
Clyde
Clyde, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2024
3 stars hotel. Don’t expect for very fancy. downside - limited city view, I'm staying at 19 floor room 1927 over looking pag ibig view but still a limited sighting at city view. Breakfast - for me, not my ideal breakfast food. I just eat sausage and egg. Just surprise, one of their breakfast menu is spaghetti. Costumer service - I got my expectations, over all - A very comfortable stay, affordable rate. Walking distance to shopping mall.
Jeronimo
Jeronimo, 1-night trip
Verified Expedia guest review
8/10 Very good
14 August 2024
Very close to Ayala mall, Lower cost then the others TV channels good. And nice Friendly staff. Facilities have been down so there’s no swimming pool or gym.
Randy
Randy, 1-night trip
Verified Expedia guest review
8/10 Very good
26 July 2024
all good
Sevant Day
Sevant Day, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
not bad at all, very reasonable dollars
Sevant Day
Sevant Day, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
I live the place the staff and the food
Barbara
Barbara, 3-night trip
Verified Expedia guest review
6/10 Good
12 July 2024
BT
BT, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 July 2024
Comfortable beds and close to shops/mall
Steven
Steven, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 July 2024
The only thing I would wished they had was a safe. That might stop me from staying there again
Dale
Dale, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
3 July 2024
nice and very handy for shopping
Sevant Day
Sevant Day, 1-night trip
Verified Expedia guest review
8/10 Very good
30 June 2024
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
30 June 2024
richard
richard, 3-night family trip
Verified Hotels.com guest review
6/10 Good
29 June 2024
The pool was closed for maintenance, so I made other arrangments
Bruce
Bruce, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Na
Anthony
Anthony, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Very accomodating!
We like our stay. Very accomodating when we needed more water and cofee.