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Relais San Lorenzo

5.0 star property
Luxury hotel with restaurant, near Donizetti Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais San Lorenzo

Interior
View from property
Courtyard
Hallway
Couples treatment room(s), Turkish bath/hammam, massages

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
  • Parking available
    Parking available
  • Spa
    Spa
Main amenities
  • 30 guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Junior Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room (Junior Suite)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Superior)

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room (Superior)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Premiere)

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room (Premiere)

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
LED TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Relais San Lorenzo)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Relais San Lorenzo)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Premium bedding, pillow-top beds, minibar, in-room safe

Business Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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GombitHotel
Free breakfast
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Pet-friendly
Parking available
9.8 out of 10, Exceptional, (342)
The price is S$352
includes taxes & fees
20 Nov - 21 Nov
GombitHotel
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About the area

Map
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129

What's nearby

  • Piazza Vecchia - 4 min walk - 0.4 km
  • Colleoni Chapel - 5 min walk - 0.5 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • San Vigilio Castle - 15 min walk - 1.3 km
  • GAMeC - 19 min walk - 1.5 km

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 20 min drive
  • Linate Airport (LIN) - 47 min drive
  • Malpensa International Airport (MXP) - 81 min drive
  • Parma (PMF) - 114 min drive
  • Stezzano Station - 11 min drive
  • Bergamo Station - 11 min drive
  • Bergamo Alta Funicular - 15 min walk

Restaurants

  • ‪Mimì La Casa dei Sapori - ‬2 min walk
  • ‪Da Franco - ‬3 min walk
  • ‪Trattoria La Colombina - ‬5 min walk
  • ‪Ol Baretì - ‬5 min walk
  • ‪Cannoniera di San Giovanni - ‬4 min walk

About this property

Relais San Lorenzo

Relais San Lorenzo is a great choice for a stay in Bergamo. Guests can indulge in massages and enjoy Italian cuisine at Hostaria, which is open for breakfast, lunch and dinner. A bar/lounge and a hot tub are other highlights, and rooms at this luxurious hotel offer nice touches such as pillowtop beds with pillow menu.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered on-site valet parking (EUR 30 per day)
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Hot tub
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Hostaria – This fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 70.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered valet parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the health club, and guests under 18 years old are only allowed in the health club and hot tub with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 15 April.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Relais San Lorenzo
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel
Relais San Lorenzo Hotel Bergamo
San Lorenzo Bergamo
San Lorenzo Hotel
Relais San Lorenzo Hotel
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel Bergamo

Frequently asked questions

Does Relais San Lorenzo offer free cancellation for a full refund?
Yes, Relais San Lorenzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais San Lorenzo?
Sorry, pets aren't allowed.
Is parking offered on site at Relais San Lorenzo?
Yes. Valet parking costs EUR 30 per day. Electric car charging is available.
What are the check-in and check-out times at Relais San Lorenzo?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Relais San Lorenzo and nearby?
Relais San Lorenzo has a Turkish bath and 1 hot tub.
Are there restaurants at or near Relais San Lorenzo?
Yes, Hostaria offers Italian cuisine.
What's the area around Relais San Lorenzo like?
Relais San Lorenzo is in Città Alta, a short 3-minute walk from University of Bergamo and 3 minutes' walk from Funicolare San Vigilio.

Relais San Lorenzo Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Really good experience...
Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
JOSE LUIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Darren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stephen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Beds too hard Not enought toiletries
Lorenzo, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Modern Hotel
Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Dave, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely building, location and staff. Real gem in the heart of the Citta Alta.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, wonderful rooms and excellent breakfast.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highly Recommend
The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Lynne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Bergamo
The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Cecilia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay at Relais San Lorenzo
The entire staff was friendly and always very helpful. We had stopped for lunch before staying there on the way to another destination in Italy just to see the accommodations and they couldn’t have been nicer! Our room was wonderful, the spa delightful and dinner was amazing. It’s location couldn’t be better right at the end of the old Town. It was our last night in Italy with a plane out of Milan at 1:15 and it was simple leaving at 9 after a great breakfast in their unique cavern restaurant. We’d stay there again unquestionably.
Philip B, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

My spouse and I are not your "typical" couple. However, EVERY staff member made us feel welcomed and they were very attentive and loving. This location is a little hidden but that's what we were looking for because we like small and quaint. It is very clean and dust free. The room we got was close to the elevator so it was very noisy and became a bit aggravating. That wanted to change our room but we just didn't want to pack all our things and move. That was a plus for us. I was celebrating my birthday and Dana an Paslo (owner) made a special connotation in celebration for me. She was very personable and invited us back, The conversation did not seem forced like she was trying to appease us because we were patrons. It felt like a genuine care for our return. There is breakfast included and it is very filling. There is a selection of fruit, breads, cheeses and meats. Also there is a menu that you can order eggs any way you like, bacon and sausage. These are included. They also have other items for a small fee. However, it is very filling and satisfying and I don't think you would have to purchase additional. A couple of days we had tours that began before breakfast started but we still was offered a "box" breakfast that was delivered to our room prior to departure. The "box" was actually a hefty bag that had more than enough in it to keep you full for several hours. It pretty much had everything. If we are ever back in Bergamo, we definitely will stay here.
Staci, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Place in the Center of Citta Alta.
Wonderful, modern hotel. The drive to the center of town is difficult but we should have come in another way avoiding all the pedestrians. We checked in and the room was normal-small in size with a view of the inside courtyard. I asked for a larger room so they moved us to a junior suite with a great view and about 90 Euros more per night. We accepted as it was the end of a long trip for us and needed to unwind and pamper ourselves. The service in the retaurant and bar is excellent. Everyone was so helpful.
Scott, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

5 star, hotel will knock your socks off . Perfect in style, amazing staff and the breakfast is better than good.
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Evyatar, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Best location in upper town, good service Get instruction how to reach by car as it is complicated. Good breakfast
1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
Greatly enjoyed my time at this property. I was given an upgraded room which had a balcony overlooking the Court yard. The room was top notch with great amenities. The shower was and bathroom was clean, well organized and very high quality. The bar was small, but has a good cocktail selection. Breakfast in the morning was really good with lots of options and fresh fruits, cheeses and meats. The area around the hotel is quite nice with historical buildings and easy access to the city center. The location is a little tricky, but the hotel emailed me instructions prior to arriving. It's. It easy to locate as you need to try through some old historic streets and some of them are restricted access...which I'm still confused by. I would highly recommend the hotel, but hire a driver to bring you there
Carlton, 1-night business trip
Verified Hotels.com guest review