As this was not my first stay this hotel, it will certainly not the last. First and foremost, employees who are working for this hotel are ALL great. They responded promptly and accurately, and most of all, they responded as if the request was easy (which sometimes were not). Frequent shuttle bus service to and from the hotel was truly welcomed. Room was overall great and a small refrigerator gave us an opportunity to stock whatever we may want for breakfast etc. If I am allowed to say so, there were a few minor "shortfalls" which I would like to mention.
1. Room was too dark at night. Additional light stand would be great.
2. Shower/Bath room was absolutely no ventilation (i.e. no circling air); thus, it was always damp due to high humidity. Plus, as there were not enough wall hooks, it always created a challenge where to put (old & new) clothes & bath towel whenever we got shower.
3. Bed was a soft side. Not too soft to cause a back pain though.
Nonetheless, it was overall a superb stay and we sincerely appreciated by the tangible effort from the people who work this hotel. Thank you very much once again.