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Quisisana Palace

3.5 star property
Karlovy Vary ski hotel with spa and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quisisana Palace

Exterior
Premium bedding, minibar, in-room safe, desk
Sauna, hot tub, steam room, body treatments, aromatherapy
Point of interest
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Spa
  • 24/7 front desk
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Skiing lessons
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Children stay free
  • Babysitting services
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Day bed
Blackout curtains
Premium bedding
  • 29.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Day bed
Premium bedding
Designer toiletries
  • 75.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Day bed
Premium bedding
Blackout curtains
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Day bed
Premium bedding
Blackout curtains
  • 56.2 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Grandhotel Pupp

Pool
Spa
Pet-friendly
Parking available
9.2 out of 10, Wonderful, (886)
The price is S$218
includes taxes & fees
12 Jan - 13 January 2025
Grandhotel Pupp
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About the area

Map
Mariánskolázenská 298-3, Karlovy Vary, 360 01

What's nearby

  • Hot Spring Colonnade - 6 min walk - 0.6 km
  • Church of St. Mary Magdalene - 7 min walk - 0.6 km
  • Mill Colonnade - 10 min walk - 0.9 km
  • St. Peter and Paul Orthodox Church - 16 min walk - 1.4 km
  • Elizabeth's Spa - 6 min drive - 4.1 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive
  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary-Dvory Station - 19 min drive
  • Karlovy Vary dolni n. Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬6 min walk
  • ‪Grandhotel Pupp - ‬2 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Quisisana Palace

Quisisana Palace is a great choice for your ski holiday in Karlovy Vary. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. A bar/lounge, a hot tub and a sauna are other highlights at this boutique hotel. Skiing lessons are also available. Fellow travellers say good things about the room service.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking within 1 mi; booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

What to do

  • Skiing lessons
  • Golf lessons nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1888
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Ski

  • Skiing lessons

Room amenities

Be entertained

  • Video game console
  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Day bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • 2 bathrooms
  • Shower/bath combination
  • Hydromassage shower head
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • WiFi is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 70 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 80. Facilities include a sauna and a hot tub.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.

Also known as

Hotel Quisisana Palace
Hotel Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Frequently asked questions

Does Quisisana Palace offer free cancellation for a full refund?
Yes, Quisisana Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quisisana Palace?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Quisisana Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Quisisana Palace?
Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one way.
What are the check-in and check-out times at Quisisana Palace?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Quisisana Palace and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Quisisana Palace also has a sauna and a steam room.
What's the area around Quisisana Palace like?
Quisisana Palace is a short 10-minute drive from Karlovy Vary (KLV-Karlovy Vary Intl.) and 3 minutes' walk from Karlovy Vary Municiple Theater.

Quisisana Palace Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Very good

It was nice
Gints, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
baruch, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Greg, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Weekend at Quisanna Palace
Excellent
Ann, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Karlovy Vary
alon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Alexander, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Oasis comfort during the Summer Heat
The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

World class at a great value
This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel! Great location!
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A day off from our over-busy world.
A most relaxing stay.
alexander, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad experience
Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Dr Bella, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

exceptional place to stay
wonderful
Verified Hotels.com guest review

10/10 Exceptional

Very personal hotel.
The best hotel I've ever stayed. Quite beautiful and historic.
Verified Expedia guest review

10/10 Exceptional

Lovely Hotel centrally located
Hotel is centrally located. Lovely spacious rooms well appointed. Very Clean. Staff were very attentive and polite but did not speak much English. You need to advise them if you arriving after 5 pm as we arrived after 6.00 pm after a day of driving and staff told us they didn't think we were coming and had been waiting for us after working all day. Not many staff at the desk. Restaurant serves an extensive breakfast including cooked options and dinner was excellent and well priced.
Verified Expedia guest review

10/10 Exceptional

A beautifully restored hotel in the heart of a won
A beautifully restored hotel in the heart of a wonderful 19th century cityThe hotel is located right in the heart of Carlsbad CZ which is a beautiful city. The restaurant is excellent with good food and the service was impeccable would recommend it highly
Verified Expedia guest review

10/10 Exceptional

Picture perfect
I would highly recommend this hotel for its location and very helpful and friendly staff
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Amazing hotel, would recommend it.
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with extremely helpful staff.
Lovely hotel with extremely helpful staff. The room was quite spacious for two and the bathroom clean with a brilliant bathtub. The private spa (sauna, steam room, large jacuzzi) is a good idea but having a non-private option would be good too. Restaurant/Cafe is nice for people watching at just above street level. Internet connection is free and of decent quality.
Verified Hotels.com guest review

10/10 Exceptional

Great & lovely stay
This hotel is luxurious. Rooms are spacious and newly renovated with beautiful decorations. Great location. Extremely friendly and courteous team from checking in till checking out. Breakfast is great. I would not stay in any other hotel while in Karlovy Vary. Hope to visit back soon.
Verified Hotels.com guest review

10/10 Exceptional

Old-World Elegance
This hotel is clean and elegant. The decor is opulent and the rooms extremely comfortable. One of the best beds I've ever slept in. The breakfast was top-notch. You could just order one item after another, and boy was everything good! Probably the best hotel we stayed in during our two-week trip around Europe. Would definitely stay there again!
Verified Expedia guest review

10/10 Exceptional

Overnight stay in Karlovy Vary
From arrival, the hotel staff was attentive to my fiancee and myself. We were even greeted with a free welcome cocktail while the front desk checked us in. The room (301) was clean, spacious, and (aside from an iron) had every amenity you could need for an overnight trip. The spa staff were both competent and professional, and made you feel at ease upon entry. The restaurant serves a variety of breakfast items (omelettes were great), and dinner was great as well (appetizer portions are a bit small, but I think complemented the main courses very well). The location is perfect for late-night strolls or a walk across the river to the casino. Check-out was fast and simple. They even cleaned our car windows overnight; a small, personal touch that shows their attention to detail. Highly recommend this property, and will definitely stay there again if ever in Karlovy Vary/Karlsbad!
Verified Expedia guest review

10/10 Exceptional

Highly Recommendated
Excellent services with lovely staffs, convenient place as well
Verified Hotels.com guest review

8/10 Very good

Lovely Hotel in the heart of the Old Town
The Hotel is beautiful in a great location. The room was spacious and clean. The bed was comfortable. The WIFI worked well. The breakfasts were the best we have ever had, exceptionally good. The small negatives - there are no tea/coffee facilities in the room - the hotel charges for water, which when you are paying a premium you expect to get for free - the hotel has a spa/sauna/steam room, but you have to book it and pay €120 for the pleasure. I would expect this to be free in an expensive hotel - the hotel was not full when we're staying and yet they gave us a room at the back of the hotel with a very limited view, it would have been a gesture of good will to give us a room with a nice view - the hotel arranged for us to take a short trip to a nearby town, Loket, which was lovely, but they charged €100 to drive us there and back (20min one way drive) which was grossly overcharging All these little things tarnished what was overall a great experience.
Verified Expedia guest review

10/10 Exceptional

Small Boutique Hotel
Lovely small and quiet hotel with exceptional staff and wonderful rooms with all the modern conveniences. The full breakfast exceeded our expectations of 'breakfast included' - it was a perfect start to a day. We visited the spa and enjoyed 1 treatment, although the spa is small it was perfect way to start our vacation and ease the jet lag. Perfect location, very quiet and far enough away from the main tourist draws, but an easy walk. Highly recommend for those that enjoy and appreciate luxury.
Verified Hotels.com guest review

8/10 Very good

What a nice place!
The place is a wonderful stay though understand the amenities are 80 Euro for 2 hours which is a real bummer paying the amount they ask for. The amenities are ONLY for private reservations. The breakfast menu is absolutely wonderful. The rooms are nice where the toilet is separated from the shower and main bathroom. Save yourself the cash and use the Elisabeth spa for 120 koruna per two hours.
Verified Expedia guest review