2/10 Poor
24 January 2022
Really the worst experience ever.
We really book the hotel for two reasons, one it had a shuttle to the airport ( we had a lot of baggage) and because it had a restaurant.
We checked in and we wanted to book the transfer for our AM flight, they told they had no shuttle, that he will let his manager know for the next day. Remember in France the cars are really small, we had a snowboard and 3 bags, there are no XL Ubers.
Second they told us that the restaurant was closed so I had to call to deliver some burgers at the hotel ( the only thing near that was open.)
Next day I checked out and I ask for the transfer, she told it was no transfer and that I will ask for a Uber , I explained the situation of the Ubers, no XL Ubers.
Lastly she told that a colleague will take us to the airport but the person was not there, no way I would get the airport on time.
Lastly I ask for an Uber, the biggest car that I could book ( a sedan for 4 doors) and beg the guy to drive us, he told me could he get a penalty fee, we could barely fit in the car.
Additional the staff don’t speak English at all, neither understand.
Ana Esther, 1-night romance trip
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